Assistant Restaurant Manager

Job Duties

• Monitor restaurant processes and procedures to ensure adherence to brand standards and quality service.
• Enforce brand standards throughout service process to ensure a consistent customer experience.
• Ensure full compliance with food safety and alcohol service guidelines.
• Analyze the flow of customers and evaluate service and food preparation to identify issues that may impact customer satisfaction. Resolve issues as needed.
• Provide leadership and direction of assigned area during shift.
• Resolve customer issues and maintain a floor presence to ensure adherence to hospitality standards.
• Plan and assign daily goals, tasks, and assignments.
• Monitor performance and assist in adjusting business strategy in order to continuously meet goals.
• Hire, train, and motivate staff; ensure staff are knowledgeable about current offerings and promotions in order to maximize sales.
• Create and implement day-to-day promotions and programs to attract customers and drive sales.
• Monitor sales data and create programs and initiatives to fill gaps.
• Create staff schedules and adjust as needed in order to adhere to labor budget.
• Work collaboratively between the Front of the House and the Back of the House to ensure all internal and external guests are provided and receiving exceptional service.
• Complete daily/weekly/monthly tasks such as record keeping, audits, sales reports, and inventories. Provide information to the manager/sr manager as requested.
• Perform other duties as assigned.

Qualifications

• Minimum of 2 years of related Food & Beverage experience.
• Minimum of 1 year supervisory experience.
• 18 years of age or older.

Post-Employment

• RAMP Certification, ServSafe Certification.

Job Demands

• Climbing Ladders - Occasional (Reaching Forward - Frequent (34-66%))
• Climbing Stairs - Occasional (
• Lifting - Occasional (
• Reaching Overhead - Frequent (34-66%)
• Finger Dexterity - Occasional (Hand/Eye Coordination - Frequent (34-66%))
• Sitting - Occasional (Standing - Constant (>67%))
• Walking - Constant (>67%)

Knowledge, Skills, And Abilities

• Proficient working with details on a daily basis for prolonged periods of time.