Assistant Restaurant Manager

About the role

A Healthier Future Starts With You As an Assistant Coach (Assistant General Manager), you support your store as a leader, strategist, and mentor. You'll inspire your team, drive operational excellence, and deliver exceptional guest experiences using data-driven insights to build healthier communities through real food.

Responsibilities

• Partners with the Head Coach on hiring, onboarding, and training while fostering a culture of trust and recognition.
• Anticipates operational needs and adjusts deployment to support smooth operations.
• Provides hands-on coaching, steps in during peak times or staffing gaps, and ensures clear communication for consistent execution.
• Upholds high standards for food safety, cleanliness, and equipment maintenance by inspecting food quality, checking temperatures, and ensuring compliance.
• Partners with the Head Coach to promptly resolve facility, supply, and quality issues while ensuring team member safety and strong audit performance.
• Ensures a clean, hospitable, and brand-aligned guest journey by upholding SWEET standards, acting on guest experience metrics, and making timely business decisions to deliver fast, accurate, and memorable in-store and digital experiences.
• Supports operational excellence by managing controllable costs, executing schedules, and partnering with the Head Coach to drive sales and implement short- and long-term strategies using insights from the Ops Dashboard.
• Ensures effective team deployment and expert use of systems by supporting daily operations, troubleshooting issues, and prioritizing tasks to drive smooth and efficient execution.
• Perform all essential functions outlined in the Shift Leader role, including those from the Kitchen Lead and Team Member roles.

Qualifications

• Experience in fast casual restaurant chains
• Hands-on experience with local, organic, and sustainable products
• Familiarity with tech tools and systems used in operations and scheduling
• Proven leadership experience with strong problem-solving skills and ability to make confident decisions under pressure
• Excellent communicator who fosters positive team culture, mentors employees, and delivers exceptional guest experiences
• Highly organized, reliable multitasker with experience in scheduling, coaching, and performance oversight

Benefits

• Competitive base salary + 15% bonus potential
• Medical, dental + vision insurance plans to suit your and your family’s needs
• Paid Vacation + Wellness time
• 401(k) program
• Paid family leave; we fully support new parents
• Complimentary greens
• Free sweetgreen swag
• An opportunity to make a real impact on the people around you, both by growing them and connecting them to real food
• A collaborative team of people who live our core values and have your back
• A clear career path with opportunities for development, both personally and professionally

Pay

Starting salary range based on experience $65,000—$75,000 USD

Schedule

Must be available to work a minimum of 30 hours per week