Assistant Restaurant Manager
SSP Group plc · Milwaukee, WI · 4 days ago
On-siteManagement$55k–$60k/yrFull-time
About the role
Join Our Team! Opportunity for quarterly bonus and year-end super bonus Comprehensive Benefits Package Career Progression Opportunities
Responsibilities
- Manage All Food and Customer Service Activities: Manage, supervise and evaluate Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action.
- Lead and Develop Team: Recruit, train, and communicate with team of Food Travel Experts. Develop, plan and assign daily goals, tasks and Team Member assignments. Implement and maintain guest service standards and brand specifications fostering a collaborative and efficient work environment.
- Systems and Processes: Maintains adherence to all company policies and procedure.
- Merchandising and Displays: Maintain all food standards and monitor inventory levels.
- Office Management: Handle tasks such as management of staff, receiving, inventory, purchasing, team member scheduling and payroll.
- Forecasting and Budgeting: Assist in monitoring sales performance through the analysis of sales reports.
- Problem Solving: Address routine issues and escalate complex problems to higher management as necessary.
Requirements
- Educational Background: High School Diploma or equivalent, associate’s degree or equivalent coursework preferred.
- Experience: 2+ years in restaurants in a management/supervisory capacity with 1 year of bar management experience preferred.
Qualifications
- Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
- Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
Skills
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to multitask and manage multiple priorities.
- Proficiency in Microsoft Office and POS systems.
Benefits
Competitive Compensation: $55,000 - $60,000 / year + bonus Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, and Employee Assistance Program.
Pay
$55,000 - $60,000 / year
Schedule
Hours may vary based on operational needs.