Assistant Restaurant Manager

About the role

The Assistant Restaurant Manager supports the overall operations of the Shores Hotel restaurant and Club Dining outlets. This role coordinates and oversees daily food service activities, working both independently and through supervisory oversight of staff.

Responsibilities

• Affirms that the floor is properly staffed and maintained throughout his/her shift.
• In conjunction with the manager, assigns work to employees and monitors performance to ensure that quality service standards are maintained.
• Fills in as needed by business demand on the dining floor and in the bar.
• Inspects food and food preparation to maintain quality standards and sanitation regulations.
• Delegates responsibility with follow-up to maintain the highest standards of cleanliness.
• Investigates and resolves food quality and service complaints.
• Reviews financial transactions and monitors budget to ensure efficient operation, and to ensure expenditures stay within budget limitations.
• Evaluates and appraises performance of subordinate employees. Regularly provides employees with positive and/or negative feedback regarding performance. Promptly conducts formal periodically scheduled appraisals (i.e. 90 day and annual reviews). Based on performance, appropriately rewards, coaches, counsels, and disciplines employees.
• Adheres to applicable company policies and procedures and applicable federal and state laws.
• Properly documents performance related issues (i.e. Guest comments, verbal or written warnings, awards and achievements).
• Helps plan and organize daily work activities for employees and helps set weekly and/or monthly goals for the Restaurant.
• Other duties may be assigned.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Education and/or Experience: Bachelor's degree (B.A.) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
• Language Skills: Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions in English from groups of managers, clients, customers, and the general public.
• Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Education and/or Experience: Bachelor's degree (B.A.) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
• Language Skills: Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions in English from groups of managers, clients, customers, and the general public.
• Miscellaneous: Working knowledge of Microsoft Word and spreadsheets such as Lotus 1-2-3 (or Excel).

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Education and/or Experience: Bachelor's degree (B.A.) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
• Language Skills: Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions in English from groups of managers, clients, customers, and the general public.
• Miscellaneous: Working knowledge of Microsoft Word and spreadsheets such as Lotus 1-2-3 (or Excel).

Physical Demands

While performing the duties of this job, the employee is occasionally required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to walk and taste or smell. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include the ability to adjust focus.

Working Conditions

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, burns from hot equipment and lacerations from sharp objects. The noise level in the work environment is usually moderate to loud. The pace is generally moderate and may be quite fast.
• Employees are required to perform all tasks as safely as possible and to adhere to the applicable safety procedures.

Scheduling

Must be available to work weekends and holidays. This company operates seven days a week, 24 hours a day. At times it will be necessary to move you from your accustomed schedule as task assignments demand. In addition, it should be understood that business needs determine the number of hours that you work.