Assistant Restaurant Manager at Coffee Bar, Southland Casino

Delaware North Gaming is hiring an Assistant Restaurant Manager to join our team at Southland Casino in West Memphis, Arkansas.

About the role

Partner with the Food and Beverage Manager to lead frontline teams, ensure exceptional guest service, and maintain high standards across food, beverage, safety, and service execution. Assist with scheduling, inventory, training, and administrative functions while helping drive consistent performance in a fast-paced casino environment.

Responsibilities

• Oversee daily restaurant operations, including opening and closing procedures
• Maintain positive guest relations and high standards of service to ensure exceptional guest satisfaction
• Support the Food and Beverage Manager in training, motivating, and developing team members to maintain high performance and professionalism
• Assist with administrative tasks such as ordering, inventory, scheduling, payroll, and monitoring point of sale systems
• Monitor and enforce health, safety, and sanitation standards in compliance with regulations

Requirements

• Minimum of 2 years of experience in a supervisory or management role within the restaurant or hospitality industry, with a strong understanding of restaurant operations and guest service standards
• Knowledge of food and beverage service standards, health regulations, and safety procedures
• Strong communication, organizational, and time management skills
• Proficient computer skills, including Word, Outlook, Excel, and point of sale systems
• Ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications
• Capacity to work a flexible schedule to accommodate business levels

Schedule

• Days
• Evenings
• Holidays
• Overnight
• Weekends

Pay

Minimum – Anticipated Maximum Base Salary: $43,888 - $54,100 / year. In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan.

Benefits

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

About the company

Southland Casino Hotel, owned and operated by Delaware North, features more than 2,200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

Delaware North is a family-owned company with over 100 years of history, operating globally in iconic sports arenas, national parks, casinos, and more. We offer career opportunities in restaurants, hotels, sports, gaming, operations, and retail, with a focus on helping team members achieve their career goals.