Assistant Restaurant Manager
Chuck E. Cheese · Charlotte, NC · 1 mo ago
On-siteManagement$10/hrFull-time
At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and passion is to create the best place for kids and families to eat and play.
Commission
- Exempt: Commission potential from $0.50 to $10.00 for each Membership you sell, and from $0.15 to $3.00 for each Fun Pass you sell. Paid out bi-weekly (unless state law requires otherwise).
- Non-Exempt: Commission potential from $2.00 to $8.00 for each Membership you sell, and from $0.60 to $2.40 for each Fun Pass you sell. Paid out bi-weekly (unless state law requires otherwise).
About the Role
Ready to level up your management career? As an Assistant Manager, you’ll help lead a team committed to making sure “every guest leaves happy.” It’s a high-energy, high-reward opportunity in the family entertainment industry.
Responsibilities
- Make daily decisions involving time management, staff scheduling, cleanliness, and upholding product and guest service standards.
- Build sales and maximize profits by recruiting, training, developing, and motivating your team to meet company and guest expectations.
- Coach and inspire the team to deliver outstanding guest service and ensure a safe, clean, and well-run environment.
- Understand cost control procedures, inventory, financials, and labor management.
- Take ownership of an Area of Impact (AOI) in one of four areas and complete a rotation in each:
- The Kitchen: Manage product ordering, food safety, scheduling, and cleanliness. Oversee pizza dough preparation from scratch, cook pizza, and other menu items.
- Sales: Oversee the Cashier, Salad Bar, and Gift Shop, including monitoring sales results, upselling, suggestive selling, inventory, ordering, and profitability management of the Merchandise area. Ensure quality assurance of the Salad Bar and prep procedures.
- Showroom: Lead birthday party execution and planning. Maximize party bookings and guest satisfaction while optimizing showroom seating.
- Gameroom: Partner with the Technical Manager to maintain games and restaurant equipment with minimal downtime. Analyze game play data and ticket payouts while keeping the gameroom and surrounding areas clean and guest-ready.
Skills
- Coaching and Developing Others
- Effective Communication
- Composure
- Resourcefulness
- Demonstrates Ethics and Integrity
- Time and Priority Management
Qualifications
- Must be able to work 40 hours a week.
- Must have a high-school diploma or GED.
- Must be at least 21 years of age or older (RVP approval may allow for hiring at the age permitted by local law for selling, ringing up, checking identification, and serving alcohol).
- Minimum of one (1) year of experience managing people, preferably in the food service industry, or experience as an Opening Coordinator for at least six (6) months.
Essential Job Functions and Work Environment
- Must be able to lift or carry objects weighing 0-50 pounds during scheduled shift.
- Must be able to stand, bend, kneel, reach, push/pull, walk, and squat during scheduled shift.
- The work environment includes flashing and flickering lights, moving mechanical parts, and loud noise, as well as exposure to non-weather-related wet, humid, extreme heat, and extreme cold conditions.
Benefits
- All employees enjoy access to telemedicine, early wage access, a 401(k) retirement plan, employee meal discounts, an Employee Assistance Program (EAP), tuition savings, scholarships, and financial relief resources.
- Part-time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits.
- Full-time employees (averaging 29.5+ hours/week) are eligible for:
- Comprehensive medical, dental, and vision coverage.
- Paid sick/vacation time and paid holidays (where applicable).
- FSA/HSA options, life and disability insurance, and voluntary benefits.
- Legal coverage and additional education and student loan support.
- State and local compliance benefits, including paid sick leave as required by applicable laws.
- Job training and career growth opportunities.
- "Work Today, Get Paid Tomorrow" program.