Assistant Restaurant Manager

At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and passion is to create the best place for kids and families to eat and play.

Pay

$19.32 - $21.47 hourly

Commission potential:

• Exempt: $0.50 to $10.00 for each Membership sold, and $0.15 to $3.00 for each Fun Pass sold. Paid out bi-weekly (unless state law requires otherwise).
• Non-Exempt: $2.00 to $8.00 for each Membership sold, and $0.60 to $2.40 for each Fun Pass sold. Paid out bi-weekly (unless state law requires otherwise).

About the role

As an Assistant Manager, you’ll help lead a team committed to making sure “every guest leaves happy.” It’s a high-energy, high-reward opportunity to build sales, maximize profits, and deliver outstanding guest service in a fun, family-focused environment.

Responsibilities

• Make daily decisions involving time management, staff scheduling, cleanliness, and upholding product and guest service standards.
• Build sales and maximize profits by recruiting, training, developing, and motivating your team to meet company and guest expectations.
• Coach and inspire the team to deliver outstanding guest service and ensure a safe, clean, and fun environment.
• Understand cost control procedures, inventory, financials, and labor management.
• Take ownership of an Area of Impact (AOI) and rotate through each of the following areas:
  • The Kitchen – Manage product ordering, food safety, scheduling, and cleanliness. Oversee pizza dough preparation from scratch, cook pizza, and other Chuck E. menu items.
  • Sales – Oversee the Cashier, Salad Bar, and Gift Shop. Monitor sales results (including upselling and suggestive selling programs), inventory, ordering, execution, and profitability of the Merchandise area. Ensure quality assurance of the Salad Bar and prep procedures.
  • Showroom – Lead birthday party execution and planning. Maximize party bookings and guest satisfaction while optimizing showroom seating.
  • Gameroom – Partner with the Technical Manager to keep games and restaurant equipment in top condition with minimal downtime. Analyze game play data and ticket payouts while keeping the gameroom and surrounding areas clean and guest-ready.

Requirements

• Must be able to work 40 hours a week.
• Must have a high-school diploma or GED.
• Must be at least 21 years of age or older (RVP approval may allow for hiring at the age permitted by local law for selling, ringing up, checking identification, and serving alcohol).
• Minimum of one (1) year of experience managing people, preferably in the food service industry, or experience as an Opening Coordinator for at least six (6) months.

Essential Job Functions and Work Environment

• Must be able to lift or carry objects weighing 0-50 pounds during scheduled shift.
• Must be able to stand, bend, kneel, reach, push/pull, walk, and squat during scheduled shift.
• The work environment includes flashing and flickering lights, moving mechanical parts, and loud noise, as well as exposure to non-weather-related wet, humid, extreme heat, and extreme cold conditions.

Skills

• Coaching and Developing Others
• Effective Communication
• Composure
• Resourcefulness
• Demonstrates Ethics and Integrity
• Time and Priority Management

Benefits

CEC offers a competitive benefits package designed to support employees nationwide:

• All employees enjoy access to telemedicine, early wage access, a 401(k) retirement plan, employee meal discounts, an Employee Assistance Program (EAP), tuition savings, scholarships, and financial relief resources.
• Part-time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits.
• Full-time employees (averaging 29.5+ hours/week) are eligible for:
  • Comprehensive medical, dental, and vision coverage.
  • Paid sick/vacation time and paid holidays (where applicable).
  • FSA/HSA options.
  • Life and disability insurance.
  • Voluntary benefits, legal coverage, and additional education and student loan support.
• State and local compliance: CEC provides paid sick leave (1 hour per 30 hours worked) and other benefits as required by applicable laws.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Certain positions may require a background check after a conditional offer of employment.