Assistant Restaurant Manager

Leadership Responsibilities & Accountabilities

• Lead by example and help create accountability across the front-of-house team
• Support fast, friendly, and attentive service standards during all shifts
• Attend and actively participate in weekly L10 leadership meetings
• Help foster a positive, team-driven restaurant culture
• Consistently enforce company policies, procedures, and operational standards
• Aid in labor management, inventory, ordering, and cost control initiatives
• Maintain restaurant standards related to cleanliness, organization, maintenance, and daily operational execution
• Aid in performance reviews, coaching conversations, and employee development
• Support administrative responsibilities including onboarding paperwork, invoices, communication follow-up, and operational reporting
• Promote clear, professional communication while following proper chain-of-command processes

Essential Functions

• Coach and develop front-of-house employees while reinforcing hospitality and service standards
• Aid in building and managing FOH schedules based on staffing needs, business trends, and events
• Lead pre-shift meetings and daily team communication
• Aid in FOH hiring, onboarding, training, development, discipline, and recognition efforts
• Ensure teams have the tools, resources, and checklists needed for successful execution
• Complete daily cash handling and safe balancing procedures accurately
• Aid in inventory counts and operational tracking processes
• Drive employee development and leadership growth within the FOH team
• Demonstrate versatility across all front-of-house operations
• Monitor facility and equipment needs and communicate repair concerns promptly
• Engage with guests regularly to improve the overall dining experience and build guest loyalty
• Support initiatives that drive sales growth and operational performance
• Aid in additional operational responsibilities as assigned

Qualifications

• 2+ years of restaurant management experience preferred
• Strong leadership, coaching, and team development abilities
• Excellent communication, organization, and problem-solving skills
• Experience in high-volume, hospitality-driven environments preferred
• Entrepreneurial and growth-oriented mindset
• Ability to obtain ServSafe certification within 30 days of employment
• Ability to stand and walk for extended periods
• Ability to lift and carry up to 50 pounds

Compensation

Compensation starts at $58,000+ annually based on experience, with additional quarterly incentive bonus opportunities available.

Benefits

• Paid Time Off - 2 weeks (10 days) of PTO
• Medical Coverage Options - 30hop covers 50% of medical premiums
• Dental & Vision Coverage Options
• Paid Parental Leave
• 401(k) plan with discretionary employer match for eligible employees
• Employee Shift Meals
• Guest Discount - 25% off for you and up to 7 guests!
• Employee Assistance Program - 6 free counseling sessions per issue, per year!
• Craft Concepts Restaurant discounts to over 25 locations in Iowa, Omaha, Kansas City and Missouri areas! - 25% off for you and up to 1 guest, Sunday-Thursday.
• Employee appreciation party. We throw a party for our staff!

Additional Team Perks

• Employee Shift Meals
• Guest Discount - 25% off for you and up to 7 guests!
• Employee Assistance Program - 6 free counseling sessions per issue, per year!
• Craft Concepts Restaurant discounts to over 25 locations in Iowa, Omaha, Kansas City and Missouri areas! - 25% off for you and up to 1 guest, Sunday-Thursday.
• Employee appreciation party. We throw a party for our staff!