Assistant Restaurant Leader

About the Role

At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success.

The Assistant Restaurant Leader supports the Restaurant Leader in day-to-day operations, upholding Raising Cane’s standards and culture. The role involves working in a fast-paced kitchen environment with extended periods of physical exertion (walking, standing, lifting, bending) and interacting with customers. It includes both inside and outside work in varied temperatures, handling food products, allergens, industrial equipment, and commercial cleaning products requiring personal protective equipment.

Responsibilities

• Hires and terminates all hourly, non-management crewmembers.
• Owns the onboarding, status change, and payroll process for all hourly crewmembers.
• Creates crewmember work and training schedules.
• Manages the performance of all hourly crewmembers (development, coaching, redirective communication, documentation, and other performance management tasks).
• Acts as manager on duty and opens/closes the restaurant.
• Manages cash handling and ensures accountability.
• Enforces Raising Cane’s policies and standards.
• Executes shift management, meeting Raising Cane’s operations and safety standards.
• Uses required tools, forms, and logs to support shift execution, document results, and take corrective action.
• Deploys crewmembers during shifts and provides exemplary customer service.
• Utilizes reward and recognition programs for crewmembers.
• Authorizes employee functions requiring manager approval (e.g., discounts, promotions, timeclock overrides).
• Ensures cleanliness of the restaurant and facility maintenance.
• Completes other duties as assigned.

Requirements

• Detail-oriented, organized, and able to manage multiple changing priorities.
• Self-driven, flexible, and highly energetic with strong analytical, written, and verbal communication skills.
• Able to work effectively both independently and collaboratively.
• Skilled in problem-solving, goal-setting, and converting plans into action.
• Proficient in Microsoft Office (Excel, Word, Outlook) and adaptable to new systems.
• Able to work varied shifts (days, evenings, weekends) and travel for work-related functions/training.
• 3+ years of restaurant or retail management experience.
• New restaurant opening experience preferred.
• Must be 18 years or older.
• High school diploma or equivalent required; some college preferred.
• Possess a valid driver’s license.

Benefits

For all Full-time Restaurant Managers:

• Medical, Dental, Vision & Pharmacy Benefits.
• Dependent Care & Healthcare Flexible Spending Accounts.
• Company-provided Life and Disability insurance.
• Hospital Indemnity, Accident, and Critical Illness coverage.
• 401(k) with Employer Match (age 21 & older).
• Access to financial advisors for budget and retirement planning.
• One Pass Gym Membership Program.
• Tuition Reimbursement.
• Crewmember Assistance Program.
• Pet Insurance.

Perks & Rewards for Restaurant Managers:

• Weekly Pay* (bi-weekly in some states, e.g., California).
• Competitive pay + monthly bonus.
• Paid Time Off & Sick time.
• 8 paid Holidays a year** (some locations may vary).
• Early closure for company events.
• Casual Work Attire.
• Perkspot Employee Discount Programs.