Assistant Residential Operations Manager

About the role

The Assistant Residential Operations Manager oversees and monitors key program functions within Residential Habilitation Services, ensuring compliance with payer, waiver, and regulatory requirements. This role supports staff training and development, helps implement individual support plans, reviews documentation and service reporting for accuracy, and promotes quality service delivery in home and community settings. The position also assists with EHR compliance, medication and health management oversight, and operational recordkeeping.

Responsibilities

• Serves as a mentor and coach to frontline supervisors, program specialists, and coordinators while helping maintain high standards of care and program effectiveness.
• Supports staff training and development.
• Helps implement individual support plans.
• Reviews documentation and service reporting for accuracy.
• Promotes quality service delivery in home and community settings.
• Assists with EHR compliance.
• Oversees medication and health management.
• Maintains operational recordkeeping.

Requirements

• A Master’s Degree and one year of experience working directly with persons with Intellectual Disabilities; or
• A Bachelor’s Degree and two years of experience working with persons with Intellectual Disabilities; or
• An Associate’s Degree or 60 credit hours and four years of experience working directly with persons with Intellectual Disabilities.

Qualifications

Competitive starting salary of $56,000/yr

Benefits

• Full Time Employees: Paid vacation days that increase with tenure, Separate sick leave that rolls over each year*up to 10 Paid holidays*
• All Employees: 401K
• Free licensure supervision
• Pet Insurance
• Employee Assistance program
• Perks @Clarvida- national discounts on shopping, travel, Verizon, and entertainment
• Mileage reimbursement*
• Cellphone stipend*