Assistant Manager - Residential

Responsibilities

• Uses monthly late notices, 5-Day Demand for Payments, and other means of communication to collect past due rental balances.
• Reviews delinquencies and helps direct course of action for collections.
• Enters vendor payable invoices into accounting software and sends batches to corporate by established deadline.
• Supports and participates in leasing activities, including but not limited to touring prospective residents, processing applications, and preparing leases while following all regulatory guidelines.
• Captures the renewal process by preparing lease renewals and contacting residents to discuss renewal options.
• Provides timely and professional responses to resident issues and inquiries.
• Participates in the annual management plan and budget for assigned property with the established goals and objectives of the owner. Assists in the preparation of required leasing reports and financial reporting package for ownership.
• Affords oversight of other property personnel relative to assisting residents, answering questions, and monitoring front line management issues. Directs employees and exercises discretion and independent judgement, particularly in absence of Property Manager.
• Oversees engineering, maintenance, and security operations. Conducts building inspections and implements procedures to correct deficiencies. Supervises vendors, determines acceptable performance, and resolves issues.
• Negotiates pricing and administers contracts based on company’s established standards.
• Works with third-party provider and maintains certificates of insurance to ensure proper insurance for vendors and residents.
• Affords coordination of resident events and sends out communication to residents.

Requirements

• Qualifies for a Bachelor's degree plus minimum 3 years' related experience, or equivalent combination of education and experience.
• Residential leasing experience with proven, exceptional closing skills required, in addition to a solid understanding of accounting and financial concepts.
• Individual should have knowledge of Microsoft Office and Yardi software programs.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license.

Skills

• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office and Yardi software programs.

Benefits

On-site employees at Golub’s residential assets are the face of the Company for our residents, providing high quality customer service and demonstrating Golub’s Shared Values in their interactions with current and prospective residents. Employees enjoy a comprehensive benefit offering that includes health insurance, paid time off and 401k with employer match – all within a fun and enjoyable culture centered around our Shared Values of innovation & creativity, flexibility, relationships, value creation, respect for our people and integrity.