Assistant Residential Community Manager

Job Description

We are seeking a dedicated and organized Assistant Residential Community Manager to join our team in Bloomingdale, IL. The ideal candidate will support the Community Manager in overseeing the daily operations of our residential community, and assisting with leasing, resident relations, and maintenance coordination to help ensure a positive living experience for all residents.

Responsibilities

• Aid the Community Manager with the day-to-day operations of the residential community.
• Support leasing activities, including showing units, processing applications, and preparing lease agreements.
• Demonstrate initiative, strong organizational skills, and attention to detail.
• Respond promptly and professionally to resident inquiries and concerns.
• Cook up maintenance requests and follow up to ensure timely resolution.
• Cook up resident move-ins and move-outs, including furniture delivery and pick up.
• Help enforce community policies and procedures to maintain a safe and pleasant environment.
• Aid with rent collection, account management, and the issuance of 5-day notices.
• Maintain accurate records and prepare reports as needed.
• Support community events and resident engagement initiatives.
• Comply with industry legal requirements related to all Fair Housing laws.
• Perform other tasks as assigned by the Community Manager and the Vice President of Operations.

Qualifications

• At least three years of experience in a fast-paced residential community.
• Knowledge of effective marketing, sales and closing techniques.
• Experience with Yardi Voyager, Microsoft Office, and CRM systems.
• Availability to work Saturdays.

Benefits

• Competitive Compensation
• Quarterly Bonus Eligibility
• Commission for new and renewal leases
• Medical, Dental and Vision Insurance
• Life, Critical Illness and Accident Insurance
• An HSA and an FSA
• Wellness Program
• Short-term disability insurance
• Employer-Paid Life Insurance Benefit
• Employer-Paid Long Term Disability Benefit
• Paid Vacation and PTO
• Thirteen (13) paid holidays
• Paid time off for your birthday and your work anniversary
• Two (2) volunteer days to support your favorite charitable organization(s)
• Paid maternity leave
• 401(k) with a generous employer match
• Employee Assistance Program
• Fun team building company outings
• Continuing Employee Education and Development
• Opportunity to Advance in your Career