Assistant Resident Manager Part-Time

4 hours per day, part-time position.

About the Role

The Part-Time Assistant Resident Manager is the caretaker for the assigned property. In addition to overseeing maintenance, the Part-Time Assistant Resident Manager assists residents, promotes properties for rent, negotiates rental agreements, and collects rent payments. This role serves as the public face of the property.

Responsibilities

• Collects rents, prepares three-day notices to pay, processes applications and rental agreements.
• Conducts annual apartment inspections and enforces community policies.
• Prepares deposits and conducts renting activities (e.g., newspaper ads, maintains vacant apartments, shows and markets vacancies, shops competition).
• Schedules turnover work and directs other personnel as needed.
• Prepares correspondence letters to tenants, owners, and investors.
• Prepares daily, weekly, and monthly reports (traffic, market data, inventory, vacant apartment status, month-end, delinquent rent, and timesheets).
• Works to obtain and maintain full occupancy.
• Audits processes to ensure compliance with standardized procedures.
• Prepares and audits move-in/move-out paperwork.
• Prepares and monitors work orders for cleaning, painting, maintenance, pest control, carpet cleaning, and other vendors needed for apartment turnover.
• Prepares vacant apartments, including dusting, cleaning, and vacuuming.
• Maintains grounds in excellent condition, including common areas, mailbox building, pool area, and dumpster areas.
• Serves as liaison between the company (property managers and maintenance) and residents.
• Negotiates resolutions between tenants while upholding rules and regulations in rental agreements.
• Ensures the property is a pleasant living environment for all tenants.
• Handles resident requests for service, complaints, or problems in a timely manner.
• Performs site inspections efficiently.
• Conducts minor unit maintenance (e.g., bulb or battery replacement, key and knob replacement), light repairs (plumbing), property policing, light pick-up/cleaning, pool treatment and cleaning, as well as touch-up painting.
• Complies with all applicable state, federal, and local laws, including landlord-tenant laws.
• Regular attendance and overtime as required.
• Performs related duties consistent with the scope and intent of the position.

Requirements

• High school diploma or GED; additional education and/or training preferred.
• Education, training, skills, and experience necessary to carry out assignments.
• Ability to read, write, speak, and communicate effectively.
• Demonstrated skill in correct grammar, spelling, and English usage.
• Proficiency in Word and Outlook.
• Ability to establish and maintain effective relationships with co-workers, administrative team, and the public.
• Self-motivated, punctual, detail-oriented, and able to work independently.
• Excellent organizational and interpersonal skills.
• Knowledge of multi-family dwelling rentals and larger complex management.
• Ability to lift up to 50 pounds.
• Ability to walk, kneel, climb, stand, stoop, crouch, and reach when performing light maintenance and office activities.

Mental and Physical Demands

• Frequent interruptions; required to meet inflexible deadlines.
• Requires concentration, attention to detail, and high level of organizational and prioritization skills.
• May occasionally deal with distraught or difficult individuals.
• Prolonged sitting and exposure to visual display terminals.
• Dexterity and precision required for computer operation.

Supervisory Responsibilities

Depending on the property, this position may supervise one or more subordinate employees.