Assistant Research Librarian

About the role

The Assistant Research Librarian plays an important role in supporting the delivery of Research services across the US offices. The role provides day-to-day research and current awareness support, helping to ensure lawyers and business services teams have access to the information, resources, and training they need. The role also supports a range of administrative and operational activities that are essential to the efficient delivery of Research services.

Responsibilities

• Research Services
  • Support the firm to realize its strategy by delivering high-quality business and legal research using a wide range of online and hardcopy resources.
  • Support panel pitches process by providing research on clients.
• Current Awareness
  • Use legal and business information resources to provide a current awareness service to the business.
  • Produce and collate newsletters on sectors, clients, or key topics.
• Procurement and Collection Development
  • Manage the complete lifecycle of hardcopy material.
  • Select, procure, and catalogue hardcopy resources.
  • Update and amend catalogue records, process, and distribute new books.
  • Arrange for the disposal or withdrawal of stock.
  • Liaise with stakeholders to evaluate requirements.
  • Use infrastructure products (Library Management System, Resource Management System) to track, analyze, and review database usage.
  • Liaise with external suppliers to resolve technical, content, or access issues with resources.
  • Process payment of invoices.
• Training
  • Design and deliver training on online information products and research techniques.
  • Assist end users to develop their own research skills and strategies.
• Additional Duties
  • Be a collaborative and active member of the Research team, supporting projects as they arise.
  • Perform administrative duties such as credentialing new employees.
  • Ensure user access is managed accurately and in a timely manner.
  • Maintain catalogue and resource records to a high standard.
  • Resolve vendor issues promptly and effectively.
  • Contribute to the successful delivery of system and operational projects.
  • Complete reference and research requests on time and to the satisfaction of the user.

Key performance indicators include positive feedback from stakeholders on responsiveness and service quality, demonstrated ability to work within policies and guidelines, and contribution to the attainment of department goals as set by the Senior Research Manager.

Requirements

• Master’s in Library Science or equivalent.
• Ideally 1–2 years’ experience working in a professional services library or other library/information service environment.

Skills

• Demonstrated attention to detail.
• Willingness to learn and adapt to new challenges.
• Proficiency in basic technical skills using Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with Microsoft SharePoint (preferred).
• Basic understanding of data analysis and reporting techniques.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Effective problem-solving skills and a proactive attitude.
• Excellent time management and organizational skills.

Personal Leadership

• Positively impacts those around them, makes quality decisions, and develops themselves both personally and professionally.
• Demonstrates sound knowledge in their field and anticipates potential problems, identifying a range of possible solutions.
• Adapts their interpersonal style to suit different audiences in a genuine way.

Builds Authentic Relationships

• Takes time to get to know people beyond their role.
• Treats people with respect and in a fair and consistent way.
• Recognizes when colleagues are under pressure and volunteers to assist them where possible.

Collaborates with Others

• Works within teams and across boundaries to share knowledge and achieve results.
• Identifies and builds relationships required to achieve the best outcomes for the firm.
• Engages people with the right skills, knowledge, and expertise to provide advice and assist with tasks.
• Connects other people in the firm who have mutual interests or work objectives.
• Generously shares their time, knowledge, expertise, and talent to support others' success.

Enhances the Client Experience

• Creates opportunities to enhance the experience of the firm's clients through their daily tasks.
• Behaves consistently with the firm's values in their interactions with others.
• Conducts themselves in a way that reflects positively on the firm's brand, both inside and outside the firm.

Achieves Results

• Maintains focus and drive to achieve quality outcomes.
• Focuses their time and efforts on issues that will have the greatest impact on agreed objectives.
• Anticipates responses and plans their approach accordingly.
• Looks for the most effective way to achieve outcomes.
• Maintains perspective and optimism when faced with setbacks.

Pay

Salary Range: US$85,000–US$95,000.