Assistant Relationship Officer in its Card Division

About the role

A leading and progressive commercial bank in Bangladesh is inviting applications from energetic, customer-focused, and target-driven individuals for the position of Assistant Relationship Officer in its Card Division. The selected candidates will drive the Bank's card business by promoting Credit Cards and other card products, acquiring new customers, achieving assigned sales targets, and delivering superior customer service while ensuring compliance with the Bank's policies and regulatory requirements.

Responsibilities

• Promote and sell Credit Cards and other card products through direct sales, referrals, corporate partnerships, and other approved acquisition channels.
• Identify new business opportunities, acquire customers, and achieve assigned sales targets.
• Conduct customer visits, sales campaigns, roadshows, and promotional activities to generate quality leads.
• Build and maintain strong customer relationships to enhance business growth and customer satisfaction.
• Explain card features, benefits, fees, and terms while ensuring compliance with the Bank's policies, KYC/AML, and regulatory requirements.
• Ensure accurate documentation and timely submission of card applications and supporting documents.
• Follow up on applications through approval, card issuance, and activation, while providing prompt customer support.
• Prepare and submit required sales, pipeline, and MIS reports to the Management.
• Represent the Bank professionally, uphold its brand image, and perform any other duties assigned by the Management.

Requirements

• 1–2 years of experience.
• Bachelor’s degree in any discipline.

Skills

• Retail banking
• Banking operations
• Core banking
• Corporate sales
• Banking relationships
• Commercial banking
• Customer relationship
• Retail finance

Last date of application: 09 September 2026.