Assistant Regional Manager - GSI - Baltimore, MD

About the role

Go Store It - Self Storage is a leading provider of secure and convenient storage solutions, with over 150 locations spanning 23 states. We pride ourselves on delivering exceptional customer service and operational excellence to meet the diverse needs of our clients. As we continue to grow and expand our footprint, we remain committed to providing top-notch storage options while creating a supportive environment for our customers and employees alike.

Responsibilities

• Aid with initial contact to applicants following specific interview aid.
• Train new hires following training manually.
• Update unit status.
• Adjust rates.
• Handle customer escalations not related to employee complaints.
• Walk the property every day. Look for trash, damage, lights out, leaks, or anything that’s off.
• Fix small things like locks, lights, doors, toilets, and simple paint or patch repairs.
• Keep the place clean. Hallways, driveways, units, bathrooms, and trash runs.
• Turn over units after move-outs. Sweep, clean, and get them ready for the next renter.
• Check gates, lights, and alarms to make sure they’re working.
• Help customers when they’re on site and need a hand.
• Take care of the place so it looks right and runs smooth.

Qualifications

• High school graduation or equivalent required.
• Valid Driver's License and reliable means of transportation.

What You Don’t Need

• To be a maintenance expert.
• To have a college degree.
• To have a résumé full of titles.

What You Do Need

• High school graduation or equivalent required.
• Valid Driver's License and reliable means of transportation.

Pay

Full-time, steady 40 hours with schedule flexibility.

Schedule

No guessing. Schedules are posted in advance.