Assistant Property Manager- Vistoria on Camelback and Country Place

This position is split between two properties in the Phoenix area: Vistoria at Country Place (Tolleson, AZ) and Vistoria on Camelback (Litchfield Park, AZ).

About the Role

We are looking for a hardworking, energetic, and caring leader to serve as Assistant Property Manager. This leader sets the tone for our office team and coordinates leasing and marketing efforts for our communities. Our Assistant Property Managers are leaders and trainers who guide our leasing teams to success. We invest in their growth, cross-train them for Property Manager roles, and offer excellent growth potential as our portfolio expands.

Responsibilities

• Demonstrate the highest standards of personal and professional integrity, adhere to company policies and procedures, and comply with applicable laws, government rules, and regulations.
• Strive to make the living experience—particularly the first and last impressions—of the highest quality.
• Handle resident concerns and requests with a positive, customer-service-driven approach.
• Communicate with tenants regarding property events that may cause disruption within the community.
• Conduct periodic inspections with current residents and make courtesy calls with recent move-ins/move-outs.
• Utilize marketing strategies to secure prospective residents; welcome and show property to prospective new residents.
• Handle incoming phone calls from prospective residents and complete appropriate paperwork.
• Work with the leasing team to achieve property goals and confirm that leasing staff techniques are effective and efficient.
• Monitor and analyze traffic, conversion ratios, renewal information, and marketing data to provide up-to-date information when requested.
• Demonstrate the ability to understand financial goals and operate assets in owners’ best interests in accordance with the Policies and Procedures Manual.
• Maintain accurate records of all community transactions (e.g., rent rolls, delinquency reports, move-ins/move-outs).
• Ensure all rents, late fees, and check charges are collected, posted, and deposited in a timely manner.
• Maintain community appearance and ensure repairs are noted and completed.
• Walk models and market-ready apartments regularly and communicate any service-related needs to maintenance.
• Update make-ready boards indicating vacant status and verify accuracy on a daily basis.
• Assist the Property Manager with training and motivating all on-site staff to achieve operational goals, including new employee onboarding and instructing staff on procedures and guidelines.
• Perform other duties as assigned.

Requirements

• High School diploma or equivalent required; Bachelor’s degree preferred.
• Homeowner’s Association experience is a plus.
• Two to three years of experience in Property Management or other relevant work experience.
• Ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate action.
• Ability to interact efficiently with prospects, residents, peers, and management.
• Achieve Fair Housing certification prior to interaction with prospects or residents.
• Competence in personal computer skills, including keyboard, internet search, math, Microsoft Office Suite (Word, Excel, Outlook), and community software applications.
• Knowledge of OSHA laws and regulations.
• Ability to work evenings and weekends.
• Present self in a neat, clean, and professional manner at all times throughout the workday and/or whenever present at the community.

Pay

Annual base salary range: $54,080–$58,240.

Benefits

• Medical, dental, and vision insurance (PPO).
• Company 401(k) plan with a company match.
• Paid vacation time, nine paid holidays, and three floating holidays per year.
• Paid sick time.
• Tuition reimbursement opportunity.
• Company-paid life insurance equaling your annual base salary.
• Company-paid short-term and long-term disability.
• Paid parental leave.