Assistant Property Manager (Sereno Hills)

Responsibilities

• Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required.
• Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, processing recertifications, and negotiating lease renewals.
• Provide exceptional customer service, respond to resident issues and complaints in a timely manner, and promote positive resident relations.
• Aid in all facets of physical and financial management as needed and assigned.
• Act as Property Manager in absence of the Manager for specified amounts of time.
• Prepare financial reports for the Property Manager, as well as resident correspondence and recertification notices.
• Maintain the flow of accounts payable, from issuing purchase orders to processing invoices.

Requirements

• High school diploma or GED equivalent.
• Less than 1 year of relevant work experience.
• Less than 1 year of supervisory experience.
• Experience with various computer systems, including Microsoft Office.
• Outstanding verbal and written communication skills.
• Excellent customer service skills.
• Superb attention to detail.
• Willingness to learn and be trained.
• Ability to multi-task in a fast-paced office environment.
• Ability to work with a diverse group of people and personalities.

Preferred Qualifications

• Associate’s degree.
• Experience with Yardi or RealPage property management software.

Benefits

• Generous time off policies (including 11 paid holidays, 12 for MA employees).
• Generous Accrued Time Off increasing with years of service.
• Generous paid sick time.
• Annual day of service.
• Floating Holiday.
• 401(k) plan options with a company match.
• Variety of Comprehensive Medical, Dental, & Vision plan options.
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution.
• Long Term Disability and voluntary Short Term Disability.
• Basic Term Life Insurance and AD&D.
• Optional supplemental life insurance.
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions).
• Tuition Reimbursement program and continuous training and development opportunities.
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options.
• Employee Corporate Discount Programs.
• Flexible and/or Hybrid schedules are available for certain roles.
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families.

Pay

The pay range for this position is $22.00 - $24.00 per hour, depending on experience.

Schedule

Regular full-time US employees are eligible to participate in the following benefits: Generous time off policies (including 11 paid holidays, 12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday; 401(k) plan options with a company match; Various Comprehensive Medical, Dental, & Vision plan options; Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution; Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance; Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions); Tuition Reimbursement program and continuous training and development opportunities; Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options; Employee Corporate Discount Programs; Flexible and/or Hybrid schedules are available for certain roles; Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families.