Assistant Property Manager - Part Time

Position Summary

The Assistant Property Manager demonstrates a positive and professional attitude with team members, residents, prospective residents, and vendors. The Assistant Manager oversees all day-to-day tasks for their property(ies); maximizing property performance, ensuring customer satisfaction, property appearance and the overall property day-to-day operations.

Responsibilities

• Communication Management – Handle property calls, emails, and messages from prospects, residents, etc. Answer questions, take messages, schedule tours, and handle resident concerns in a professional courteous manner.
• Finance – Complete Financial Move-Outs for all former residents, receive and post resident payments. Address and manage resident delinquency according to company policy. Handle all evictions according to company practices in a professional, courteous manner.
• Marketing/Lead Generation - Collaborate with marketing team to develop, execute and oversee the marketing needs and implementation for the property, including social media, reputation management and leasing incentives (as needed).
• Property Tours – Conduct property tours in a professional courteous manner with prospective residents and their guests and accurately communicate the benefits and features of the community.
• Lease Management – Responsible for achieving monthly occupancy goals of the property through managing various initiatives, campaigns, programs and events. Assist prospective residents through the leasing process, background checks and income qualifications.
• Relationship Management – Develop and maintain professional, service-based relationships with our clients, residents, vendors, and owners.
• Resident Retention – Be responsive and assist residents promptly and professionally. Address resident concerns as necessary and offer the best possible customer experience to drive resident retention through service.
• Customer Service – Provide current and prospective residents with the best possible customer service. Always display a high level of integrity and professionalism.
• Reporting – Responsible for reporting leasing progress on a weekly basis to corporate office, as well as various other property reporting.
• Operational/Administrative Tasks – Ensure overall cleanliness and organization of office, ensure cleanliness of property grounds
• Complying with all state, federal and local Fair Housing laws.
• Complying with company policies, and state & federal safety practices and regulations.

Knowledge, Skills, and Abilities

• High School diploma or GED preferred.
• Exceptional customer service skills.
• Solid written and oral communication skills.
• Proven organizational and time-management capabilities.
• Fundamental computer skills with experience using Microsoft Office
• Must be able to pass a criminal background check.
• Must have a valid drivers license and reliable transportation
• Must have 1 year property management experience with LIHTC experienced preferred but not required

Benefits

• Dental insurance
• Health insurance
• Vision insurance
• Paid time off