Assistant Property Manager - On Site

About the role

This is an on-site position in Vero Beach, FL. The Assistant Property Manager is responsible for assisting the Property Manager with managing a property (or group of properties), supporting the Property Manager with lease administration, vendor supervision, and maintenance, performing regular property inspections, and other tasks as assigned.

Responsibilities

• Assist with the activities associated with a property or group of properties.
• Aid in all lease administration duties.
• Supervise vendors (landscaping, janitorial, etc.) and maintenance staff.
• Perform regular property inspections and complete inspection reports.
• Recommend alterations, maintenance, and reconditioning as necessary.
• Aid the Property Manager in the development and controlling of operating and capital budgets.
• Aid the Property Manager in the preparation of monthly reports for owners.
• Coordinate tenant improvement and capital projects.
• Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly.
• Ensure services are provided in compliance with policies, procedures, regulations, and contractual obligations and standards.
• Represent and communicate clearly and accurately, in person, over the phone, and in writing the authority of the Property Manager based on legal agreements in effect and Transwestern policies.
• Initiate and execute day-to-day operational procedures.
• Aid the Property Manager in initiating, contracting, and administering all necessary services to maintain and enhance the value, operating efficiency, and physical appearance of the property.
• Prepare all Service Agreement and Construction Agreement documents (including work authorizations, addendums, amendments, and contract approval forms).
• Track and maintain Energy Star benchmarking data so information is current and accurate.
• Conduct tenant training meetings to improve building efficiencies.
• Maintain ongoing tenant contact/relations program to constantly assess needs and help assure the problems are being resolved and are to the satisfaction of the tenants and owners.
• Implement and monitor tenant needs assessments.
• Aid the Property Manager in determining and executing on timely basis escalations, reconciliations, and rent collections.
• Maintain current certificates of insurance for all tenants; ensure coverage complies with lease requirements.
• Show space to prospective tenants (requires real estate license where required by state).
• Communicate clearly and on a timely basis with project accounting personnel using and/or providing the appropriate documentation.
• Prepare monthly ownership reporting (including variance reports, executive summaries, aging reports, etc.).
• Manage and coordinate day-to-day financial transactions including accounts receivables, accounts payable, collection of rents and charges.
• Maintain compliance with all Transwestern personnel policies and procedures.
• Perform miscellaneous duties or projects as assigned by the property manager.

Requirements

• A bachelor’s degree in Business Management, Finance, Accounting, or a Human Resource Management related discipline.
• RPA designation in progress preferred.
• Possess Real Estate License where required by state law.
• A minimum of 3 years of property management experience, preferably in commercial /Class A Office management.
• Intermediate to advanced MS 365 Word, Excel, and Outlook proficiencies.
• Angus and accounting software such as MRI, Yard, or CTI preferred proficiencies.
• Ability to keep information strictly confidential.
• Strong desire to succeed in an entrepreneurial environment.
• Must be able to handle multiple projects, changing priorities, and a continually heavy workload.
• Exceptional oral and written communication skills.
• Strong customer service orientation.