Assistant Property Manager - Join Our Talent Pool!

Brief Description

A Day in the Life of an Assistant Property Manager at SYNC Residential: Completing pre- and post-move out inspections, preparing final account statements, managing resident inquiries, contacting residents through multiple means, processing accounting activities, planning and participating in resident events, walking the property to ensure lease compliance, and completing daily, weekly, and monthly close out reporting.

Job Description

• Essential Duties: Assist the Property Manager in all aspects of daily property operations, including full operational responsibility in the event of the absence of the Property Manager. Performs the function of a Leasing Consultant as required by the needs of the property. Ensures the accurate and efficient completion of lease and application paperwork, and all daily activity including move-ins, move-outs, lease renewals, and notices.

• Completes accounting and bookkeeping tasks, prepares monthly close-out and financial reports, collects rent, fees, and other payments, completes bank deposits, dispositions, and account reconciliations, and uses the property management software to record, track, and report on all financial workings of the community.

• Maintains all account records and transactions including NSF's, rent allowances, concessions, rent increases, and other management-approved debits and credits. Ensures timely collection of all rent by communicating with residents who are delinquent on a daily basis and through the preparation and distribution of delinquency reports.

• Initiates all necessary evictions by preparing copies and forwarding all appropriate paperwork for legal evictions or other legal proceedings; ensures all evictions and legal proceedings are followed through to completion. Conducts resident move-outs in accordance with state law and company standards.

• Completes lease and application paperwork, handles paperwork, evaluates applicants, explains policies, manages resident move-in and move-out processes, inspects apartments at move out, takes photos to document damages, assesses applicable charges, and completes the final account statement. Manages collections in accordance with company policies and procedures.

• Demonstrates the mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information. Assists in managing the day-to-day operation of the community, resolves customer complaints and issues, and completes financial records, documents, and reports.

• Supports and assists the Property Manager in overseeing and managing the financial and operational facets of the community. Demonstrates an understanding of community operations and, in particular, lease terms and lease enforcement. Maintains product knowledge of the assigned property.

• Supports the Property Manager by becoming more familiar with each duty and completing the same as required. Achieves occupancy, revenue, and resident retention goals by performing all activities related to leasing. Maintains consistent and punctual attendance record. Participates in company training and meetings as required. Performs other reasonable duties as assigned.

Skills & Qualifications

• High School diploma or GED is required. A minimum of two years of multi-family experience is required. Previous experience as a multi-family assistant manager/bookkeeper highly preferred. P&L responsibility and budgetary experience. Proficiency with property management software (i.e. ResMan, Yardi, Onesite, etc.). Strong initiative and customer service orientation. Proficiency with MS Office Suite including Word and Excel. Must work one weekend per month. Valid Driver's License required.

Benefits

• Medical, dental, vision, disability and life insurance

• 401(k) with employer match

• Generous paid time off

• Leasing Commission

• Monthly Resident Renewal Bonus

• Monthly Delinquency Bonus

Summary Position Summary

The Assistant Property Manager is responsible for maintaining the financial and administrative integrity of the property and assists the Property Manager in achieving financial and operational goals. Essential responsibilities include rent collections and deposits, late fees, delinquency, eviction, and collections management, account reconciliations, month-end, and financial reporting, and prospect, applicant, and resident relations. This position requires excellent skills in the management and motivation of people, the ability to communicate effectively with residents, prospects and vendors, and to present a positive professional image.