Assistant Property Manager, Commercial

Overview

The Assistant Property Manager will report directly to the Senior Property Manager and will work with others in Property Management to ensure that all aspects of managing the portfolio are covered efficiently and professionally. This position will function as a generalist, “jack-of-all trades”, working in the areas of operations, lease administration, and financial reporting.

Responsibilities

• Building Operations/Administration: Assist Senior Property Manager and Engineering in all facets of building operations including life safety issues, incident reports, and insurance claims. Assist in preparing bid packages. Review work order reports weekly. Contact vendors to schedule work in the building and in tenant spaces. Supervise the tenant relations program, working with the Tenant Coordinator and the third party vendors. Coordinate building and tenant construction. Perform cleaning, landscaping, and vacant space inspections monthly. Perform weekly building inspections. Initiate pricing for miscellaneous projects. Review COI’s quarterly and as required. Prepare vendor service contracts, construction, and service orders. Prepare new tenant packages.

• Experience with financial issues and programs a plus. Experience with Yardi, Building Engines, Argus are preferred.

• Management Office: Answering property management calls and open management office. Assist in facilitating meetings.

• Financial Reporting: Prepare monthly accruals for Senior Property Manager’s review. Assist in preparing annual budgets for assigned properties. Approve invoices for assigned properties in PayScan and track invoices. Review accounts receivable. Code invoices for portfolio. Process invoices and accounts payable. Budget and expense tracking. Prepare tenant bill-backs on monthly basis. Assist with tenant operating expenses and escalation reconcilliations.

• Communication: Maintain daily communication with team such as Senior Property Manager, Chief Engineer, Business Operations, Accounting and the like. Prepare and distribute tenant memos. Review security report and prepare work orders. Interface as needed with the VP, Senior Director, Associate Director, Regional Accounting Staff, Corporate Accounting, etc. Interface as necessary with tenants, brokers, vendors, and visitors. Other duties as requested.

Qualifications

• Bachelor’s degree required – Preferred course of study Business Administration, Real Estate or Accounting. Three years’ experience in the real estate industry. RPA designation a plus. Real Estate Salesperson License preferred upon employment and may be required at a later date during employment.

• Strong financial and problem solving skills. Relationship Skills – Ability to communicate effectively and professionally, both oral and written with owners, tenants and coworkers; ability to develop and sustain cooperative working relationships; professional phone manner; mature and self-motivated team player with good conflict-resolution skills; committed to personal growth and integrity aligned with RMR objectives. Organizational/Multi-Task Skills – Able to allocate one’s time effectively and manage tight deadlines; ability to work under pressure and achieve quality results; ability to handle multiple demands and competing priorities, and adapt to new ideas and changes; results oriented, detail oriented and accurate. Decision Making Skill – Able to resolve problems using facts and sound reasoning; able to achieve goals using a strategic approach; proven innovation with a willingness to manage and adapt to change.

Benefits

The RMR Group offers an extensive total rewards package to ensure that your benefits align with your needs. Employees who work at least 21 hours per week are eligible to participate in The RMR Group’s benefits plans, including:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life & Disability Insurance
• Health Savings Account (HSA) & Flexible Spending Plans (FSA)
• 401(k) Plan with Employer Match
• Holidays, Vacation & Sick Time
• Parental Leave
• Tuition Assistance
• Matching Gift Program
• Wide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance