Assistant Property Manager

Assist in overseeing daily property operations

Ensure compliance with company policies and operational standards.

Manage resident accounts

• Rent collections
• Delinquency follow-up
• Invoicing
• Deposits
• Payment processing

Support lease renewals, resident retention initiatives, and eviction processes

• Lease renewals
• Resident retention initiatives
• Eviction processes

Maintain accurate resident records, lease files, and financial documentation

Aid in monthly financial reporting, budget tracking, and end-of-month close processes

Support the development and monitoring of annual property budgets and expense management goals

Lead leasing and marketing efforts

• Conduct property tours
• Respond to leasing inquiries
• Process lease applications

Monitor market trends, competitor pricing, and community amenities

• Market trends
• Competitor pricing
• Community amenities

Deliver exceptional customer service

• Address resident concerns
• Resolve complaints
• Conduct service request follow-ups

Cook with vendors, contractors, and maintenance teams

• Coordinate with vendors
• Contractors
• Maintenance teams

Conduct regular property inspections

• Maintain curb appeal
• Cleanliness
• Safety
• Overall community standards

Absorb move-in and move-out processes

• Absorb move-in and move-out processes
• All documentation is accurate and compliant

Participate in team leadership activities

• Staff meetings
• Training
• Coaching
• Employee development initiatives

Ensure leasing offices, model units, and community spaces remain professional, organized, and tour-ready

Comply with Fair Housing regulations and all applicable federal, state, and local laws

Perform additional duties and special projects as assigned

Qualifications

• High school diploma, GED or equivalent, preferred
• One year of experience, preferably in residential properties, rental operations, or related business operations required
• Relevant experience working at a property, even better at a university/college

Skills

• Strong interpersonal and communication skills
• Exceptional conflict-resolution skills
• Customer service skills
• Carbon Literacy Certification or willingness to undertake training

Benefits

• Competitive salary
• Generous benefits package!
• Health, dental and vision
• 401k + 4% employer matching
• Three weeks of PTO
• Paid Wellness Time
• 11 paid Holidays
• Minimum one-week paid wellness time
• Paid Parental Leave
• 1 Paid Volunteer Day
• 1 Paid YuDay
• Company paid STD, LTD and Life insurance