Assistant Property Manager

Assist in overseeing daily property operations

Ensure compliance with company policies and operational standards.

Manage resident accounts

• Rent collections
• Delinquency follow-up
• Invoicing
• Deposits
• Payment processing

Support lease renewals, resident retention initiatives, and eviction processes

• Lease renewals
• Resident retention initiatives
• Eviction processes

Maintain accurate resident records, lease files, and financial documentation

Aid in monthly financial reporting, budget tracking, and end-of-month close processes

Support the development and monitoring of annual property budgets and expense management goals

Lead leasing and marketing efforts

• Conduct property tours
• Respond to leasing inquiries
• Process lease applications

Monitor market trends, competitor pricing, and community amenities

• Support occupancy and leasing performance

Deliver exceptional customer service

• Address resident concerns
• Resolve complaints
• Conduct service request follow-ups

Cook with vendors, contractors, and maintenance teams

• Ensure timely completion of property and resident service needs

Conduct regular property inspections

• Maintain curb appeal
• Cleanliness
• Safety
• Overall community standards

Assist with move-in and move-out processes

• Affirm all documentation is accurate and compliant

Participate in team leadership activities

• Staff meetings
• Training
• Coaching
• Employee development initiatives

Ensure leasing offices, model units, and community spaces remain professional, organized, and tour-ready

Comply with Fair Housing regulations and all applicable federal, state, and local laws

Perform additional duties and special projects as assigned

Qualifications

• High school diploma, GED or equivalent, preferred
• In lieu of degree, equivalent experience in residential properties, rental operations, or related business operations is required
• Minimum of one year of experience, preferably in residential properties, rental operations, or related business operations required
• Relevant experience working at a property, even better at a university/college
• Entrata experience, or relevant rental software experience
• Strong interpersonal and communication skills, including the ability to build and maintain quality relationships
• Exceptional conflict-resolution skills with the ability to remain calm under pressure
• Carbon Literacy Certification or willingness to undertake training

Benefits

• Competitive salary
• Generous benefits package!
• Health, dental and vision
• 401k + 4% employer matching
• Three weeks of PTO
• Paid Wellness Time
• 11 paid Holidays
• Minimum one-week paid wellness time
• Paid Parental Leave
• 1 Paid Volunteer Day
• 1 Paid YuDay
• Company paid STD, LTD and Life insurance

About Yugo USA

Yugo USA is a global leader in student housing dedicated to creating exceptional living experiences for students around the world. With a presence spanning more than 14 countries and 120 cities, Yugo combines innovation, community, and purpose to redefine student living. In the U.S., Yugo operates nearly 40,000 beds across 88 properties in 28 states, delivering vibrant communities designed to support student success both personally and professionally. Guided by its Live Your Best Life philosophy, Yugo fosters sustainability, personal growth, and career development while building an inclusive, collaborative, and forward-thinking culture for residents and team members alike.