Assistant Property Manager

Weinstein Properties, headquartered in Richmond, Virginia, owns and manages over 60 apartment communities across Virginia, North Carolina, Texas, Tennessee, and Georgia. Still family-owned and operated after 70+ years, our success stems from a hands-on approach to daily operations and a focus on the customer experience.

About the role

This position involves front-line resident services, team collaboration, fast-paced learning, and communication in both persuasive and challenging situations. Leadership or management experience is required, with attention to detail being essential. Previous property management experience is a plus but not mandatory if you have solid management experience from customer service, sales, or hospitality environments. We provide training and coaching to master necessary skill sets and support professional development.

Responsibilities

• Engage with prospects interested in our communities by answering internet leads, phone calls, scheduling appointments, and conducting property tours.
• Process leasing applications, prepare lease paperwork, request security deposits, and facilitate lease signings.
• Provide exceptional customer service to residents, assisting with renewals, notices to vacate, early terminations, pet additions, apartment transfers, and account inquiries.
• Collaborate with maintenance teams to inspect apartments, monitor property needs, and follow up on work orders or maintenance requests.
• Create a welcoming move-in experience for new residents.
• Manage move-outs, including processing move-outs and security deposit dispositions.
• Post rent payments and follow up on outstanding balances.
• Plan, prepare, and host resident activities.
• Lead the team, assist with training, and help accomplish property goals.
• Support the Property Manager as needed.

Qualifications

We’re looking for someone who embodies the following traits and skills:

• Strong Communication Skills: You’re a great listener and can connect confidently and warmly with others, both in person and in writing.
• Customer-First Mindset: You love helping people and solving problems, even in tough situations.
• Positive Energy: You bring enthusiasm and a can-do attitude every day, no matter the challenges.
• Team Spirit: You pitch in wherever needed and prioritize team success over individual credit.
• Motivation & Drive: You’re goal-oriented, organized, and eager to grow.
• Adaptability: You handle interruptions, shifting priorities, and fast-paced days with ease and grace.
• Initiative: You’re proactive—whether it’s greeting someone at the door or taking ownership of a task.

What to Expect

• High expectations paired with a hands-on training program to set you up for success.
• This is not a desk job—expect to be on your feet, engaging with prospects, walking the property, inspecting homes, and more.
• You’ll be part of a high-performing, collaborative team where recognition and promotion come from commitment and results.
• Occasional work outside standard hours to support resident events or assist during weather challenges.

Benefits

• Rent discount
• Paid holidays and birthday time off
• Vacation and sick time
• Health, dental, and vision insurance
• Employee Assistance Program
• 401k with company match

Pay

Competitive hourly rates starting at $21/hour, increasing based on experience, plus quarterly bonuses.

Schedule

• Weekdays: 9:00 AM – 6:00 PM
• Saturdays: 9:00 AM – 5:00 PM (rotated among the team)
• Sundays: Closed

Why Weinstein?

• Industry-Leading Training: We equip you with all the tools and knowledge needed to grow—no prior experience necessary.
• Career Growth: Many of our leaders started in leasing. Whether you stay on-site or move into corporate roles, opportunities are here—we want this to be a career, not just a job.
• Supportive Culture: We’re like family. We invest in you, recognize your contributions, and grow together.