ASSISTANT PROPERTY MANAGER

About the role

The Assistant Property Manager assists the Property Managers in overseeing property maintenance, leasing vacancies, and inspections. They also communicate with property owners and tenants, coordinate with support teams, and facilitate effective communication.

Responsibilities

• Assist Property Managers in the oversight of property maintenance activities, leasing of vacancies, and property inspections.
• Coordinate with support teams to oversee tasks and ensure property deliverables are met in a timely manner.
• Review completed property inspections to ensure compliance with safety and maintenance standards and address and resolve any issues identified.
• Provide desk support for property managers who are out of office.
• Communicate with property owners and tenants.
• Avoidance of conflicts with board members or homeowners in a calm manner.
• Leverage technology to streamline communication and processes – Utilize Appfolio and LeadSimple for property management tasks.
• Facilitate effective communication to address owner and tenant concerns and inquiries promptly and professionally.
• Ability to review property history, reports, and documentation.
• Other duties and special projects as assigned.

Qualifications

• High School Diploma (or equivalent)
• At least (1) year of experience handling the duties and responsibilities specified above
• Solid knowledge of Microsoft Outlook, Excel, and Word
• Proficiency in using AppFolio and LeadSimple
• Strong leadership abilities and comfort with public speaking (small and large groups)
• Ability to meet deadlines and address time-sensitive issues
• Ability to manage workflow amid shifting priorities
• Willing to learn Company process and procedures, and learn/use proprietary software
• Work independently, with little oversight, and with accountability to Division Leadership for the end result achieved
• Demonstrate a positive attitude and ownership mentality; we believe each employee can build his/her own future
• Strong ability to problem solve and utilize resources to bring solutions to client challenges
• Strong written and verbal communication skills
• Ability to delegate to internal support team members, while maintaining accountability for the end result

Special Position Requirements

• Must have reliable transportation to conduct property inspections
• Must have and maintain a valid driver’s license and vehicle insurance in compliance with Company policy
• Must be able to drive in the dark if required

Essential Functions

• Use standard office equipment, including: computer, multiple web-based applications, smartphone, tablet, copier/scanner, etc.
• Be stationary for periods of time
• Relocate up to (25) pounds
• Travel to and from offsite locations

Schedule & Travel

Monday-Friday from approx. 8:00 am-5:00 pm. This position may require occasional long hours to meet business needs (including weekends).