Assistant Property Manager - 1180 4th Street

About the role

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do, from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities. This is an on-site position at 1180 4th St, an affordable housing apartment community in San Francisco.

Responsibilities

• Work with the Property Manager in the day-to-day operations of the property.
• Enter data in resident accounts receivable ledgers.
• Assist with resident records documentation.
• Collect rent and other income, make bank deposits, and forward receipts.
• Assist with the leasing process from initial application to move-in.
• Respond to customer service requests.
• May work outside normal business hours to respond to the needs of the property.
• Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events.
• Provide customer service to residents and visitors, and take the initiative and provide direction to staff.

Minimum Qualifications

High School Diploma or equivalent.

Preferred Qualifications

• One (1) year of administrative, office, accounting, or customer service experience.
• Property management work experience and knowledge of applicable local and federal housing laws.
• Knowledge of real estate property management applications.

Knowledge and Skills

• Adhere to complex regulatory requirements.
• Maintain resident account receivable ledgers under supervision.

Benefits

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision.
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match.
• Early close Fridays (3 paid hours each Friday).
• Early close prior to a holiday (3 paid hours).
• Paid Time off between Christmas and New Year's Holiday.
• Paid Volunteer Time.
• Paid Parental Leave and Care Giver Leave.
• Paid Life Insurance.
• Free Employee Assistance Plan.
• Free Basic Dental.
• Pet Insurance options.

Pay

$26.00‑$28.63/hour, dependent on experience.