Assistant Property Assistant

About the role

The Assistant Property Manager plays a key role in supporting the property manager in overseeing the daily operations and management of a multi-family property. This position involves assisting with administrative tasks, tenant relations, leasing activities, and maintenance coordination to ensure the smooth and efficient operation of the property.

Responsibilities

• Assist the property manager in overseeing the day-to-day operations of the property, including tenant relations, leasing, maintenance, and administrative tasks.
• Respond promptly to tenant inquiries, concerns, and requests, providing excellent customer service and resolving issues in a timely and professional manner.
• Assist with the leasing process, including showing available units to prospective tenants, conducting screenings, and preparing lease agreements in accordance with company policies and regulations.
• Coordinate move-in and move-out processes, conducting property inspections, documenting conditions, and ensuring smooth transitions for tenants.
• Assist with rent collection and delinquency management, following up with tenants on overdue payments and implementing appropriate procedures as necessary.
• Collaborate with maintenance staff and contractors to schedule and oversee property repairs, preventive maintenance, and renovations, ensuring the property is well-maintained and in compliance with safety regulations.
• Assist in maintaining accurate records of property expenses, income, leasing activity, and maintenance work orders.
• Assist in conducting regular property inspections to identify maintenance issues, safety hazards, and areas for improvement.
• Assist in implementing and enforcing property policies, rules, and regulations, ensuring compliance with lease agreements and legal requirements.
• Assist in coordinating with vendors, suppliers, and service providers to obtain competitive bids and ensure quality services are delivered.
• Stay updated on industry trends, market conditions, and legal requirements related to property management.

Qualifications

• Previous experience in property management, leasing, or real estate administration.
• Strong communication, interpersonal, and customer service skills.
• Detail-oriented with excellent organizational and time management abilities.
• Proficiency in Microsoft Office Suite and property management software.
• Knowledge of landlord-tenant laws, Fair Housing regulations, and property management best practices.
• Ability to work effectively both independently and as part of a team.
• Strong problem-solving skills and ability to handle multiple tasks and priorities simultaneously.
• Real estate license or certification (preferred but not required).

Benefits and Compensation

Competitive salary and generous benefits package.

Schedule

Full-time, 8 hour shift. This position requires working in person and wearing a Broad Management uniform.