Assistant Program Supervisor - Greenville, PA

Day in the Life of an Assistant Program Supervisor

• Creates and fosters an environment that supports Crossroads Mission and Inspire Culture
• Safeguards and reinforces Crossroads policies and procedures
• Supports and assists Program Supervisor in achieving Crossroads 4 main KPI’s: Census, Attrition, EBITDA and NPS
• Proactively partners with Program Supervisor and Human Capital Business Partner on employee relations matters
• Partners with Program Supervisor in conducting interviews for open positions
• Aids in the onboarding and acclimation of new Crossroads team members, including reviewing job descriptions, associate handbooks, new hire policies, etc.
• Collaborates with Program Supervisor to monitor team performance and compliance, and assists with staff training
• Creates schedules and approves timecards for teammates at assigned centers
• Performs front office responsibilities, including check-in and check-out, vitals, and urine toxicology
• Maintains patient insurance information and facilitates conversations regarding insurance concerns
• Orders and maintains all supplies for assigned center(s)
• Communicates necessary changes with team and ensures changes are implemented timely and effectively
• Completes and facilitates performance evaluations with the assistance of the Program Supervisor
• Ongoing evaluation of staffing needs and escalates needs to Program Supervisor
• Available and onsite during hours of center operations
• Affords support to Support Departments as needed

Education and Experience Requirements

• Preference given to candidates with experience working in an Office Based Opioid Treatment program and with supervisory experience
• Experience working with individuals with substance abuse or mental health
• The Program Supervisor must meet state-defined minimum licensure, education, and experience requirements

Hours and Schedule

Wednesday: 9:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 9:00 AM - 3:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: 8:00 AM - 2:00 PM

Position Benefits

• Daily impact on many lives
• Excellent training if you are new to this field
• Mileage reimbursement (if applicable)
• Community events that promote belonging and education
• Opportunity to save lives every day!
• Benefits Package
• Medical, Dental, and Vision Insurance
• PTO
• Variety of 401K options including a match program with no vesting period
• Annual Continuing Education Allowance (in related field)
• Life Insurance
• Short/Long Term Disability
• Paid maternity/paternity leave
• Mental Health day
• Calm subscription for all employees