Assistant Program Manager | Wellness Respite | Crisis Service

About the role

CSPNJ, a mental health nonprofit agency, is looking for a full time Assistant Program Manager for our Wellness Respite located in Haledon, NJ. Under the direction of the Program Manager the Assistant Program Manager supervises a team of Wellness Associates. The Assistant Program Manager delivers supportive services that promote a successful stay, strengthen crisis coping skills, and support guests in reaching their full potential. Ensures guest charts are up to date, consistent with policy and meets the DMHS regulatory guidelines. Directs team to complete all required guest chart information. Supports guests in identifying and developing coping strategies for daily stressors, encourages progress towards their personal vision of recovery, and assists in achieving their individual goals. Manages staff incidents, which are reportable to the DMHAS. Conducts record review, ensures involved guest needs are met and follow up. Documents staff and guest incidents, which are not reportable to DMHS, in the incident report section of Foothold including on the job injuries, vehicle accidents. Evaluates and approves wellness plans, ensuring quality standards and offering constructive feedback to staff.

Responsibilities

• Supervise a team of Wellness Associates.
• Deliver supportive services that promote a successful stay, strengthen crisis coping skills, and support guests in reaching their full potential.
• Ensure guest charts are up to date, consistent with policy and meet DMHS regulatory guidelines.
• Direct team to complete all required guest chart information.
• Support guests in identifying and developing coping strategies for daily stressors.
• Encourage progress towards guests' personal vision of recovery and assist in achieving individual goals.
• Manage staff incidents reportable to DMHAS.
• Conduct record review, ensure involved guest needs are met and follow up.
• Document staff and guest incidents not reportable to DMHS in the incident report section of Foothold (including on‑the‑job injuries, vehicle accidents).
• Evaluate and approve wellness plans, ensuring quality standards and offering constructive feedback to staff.

Requirements

• Master’s degree in a mental health/human service discipline.
• Previous experience in a supervisory role preferred.
• Demonstrated ability to analyze processes and information, identify problems and trends, and develop effective solutions.
• NJ Licensed Professional Counselor (LPC) or Licensed Clinical Social Worker (LCSW) preferred.
• Ability to conduct individual and group educational training to a wide range of learning levels.
• Strong assessment skills and the ability to manage crises.
• Solid organization, time management and multitask skills.
• Ability to work with individuals with mental illness in a caring and professional manner.
• Proficient in MS Office products, as well as general computer literacy.
• Bilingual skills are a plus.
• Valid NJ driver’s license with acceptable driving record.
• Lived experience: CSPNJ prioritizes hiring people who use their life experience with a mental health diagnosis or substance use to inspire and support others.

Benefits

• Medical, free DMO dental, free vision
• Paid time off (PTO)
• 11 holidays

Pay

Annual Salary: $50,000 - $55,000 depending on education & credentials.

Schedule

Schedule: Saturday - Tuesday: 8:00am - 6:30pm