Assistant Program Manager
About the role
The Transitional Living Program Assistant Manager is a full-time 12-month position that includes weekend, evening, and holiday shifts. The Transitional Living Program (TLP) includes a group living environment at the Arnett House and an apartment model at Devonshire. The Assistant Manager assists program staff as they strive to engage and establish mutually respectful, trusting relationships with the youth we serve. Clients are approached from a strengths- and asset-based perspective, and partnerships are formed with them to help identify issues, concerns, and needs. The goal of the TLP team is to provide care and support to youth in a safe and respectful environment, and to work with them to build their independent skills and address the issues that led to their homelessness, so they can ultimately secure and maintain a stable living environment.
Responsibilities
- Staff orientation and training
- Individual supervision and documentation
- Facilitation of weekly group supervision
- Program quality assurance
- Case consultation
- Program and Staff scheduling
- Assist in oversight of Case Managers, Life Skills Specialists, and Relief Counselors' professional development and supervision
- Oversight of petty cash, monthly fire drills, and volunteer tracking
- Maintenance of a caring and cooperative environment
- Maintenance of client confidentiality consistent with agency policies
- Supervision of daily routine and structure
- Crisis prevention/intervention and conflict resolution
- Intake, assessment, and referral
- Transportation of clients via agency vans
Required Qualifications
- Bachelor's Degree in Human Service or related field AND 5 years' relevant experience with 1 year management or supervisor experience OR equivalent combination
- Master's Degree preferred
- Driver's license
Skills
- Strong Knowledge of child and adolescent development
- Knowledge of youth serving systems
- Strong time management and multi-tasking skills
- Excellent literacy and communication skills
- Knowledge of community resources
- Advanced knowledge of Microsoft Office
Pay
$22-$25 per hour