Assistant Program Director II

Responsibilities

• Supervise staff work and shift activities, relating to both security and case management, and oversee staff response to all shift problems and emergency incidents.
• Perform the functions of counselor/case manager that relate to client supervision, treatment, community service and custody as needed.
• Meet regularly with assigned staff to review job performance and client caseload management. Recommend and oversee corrective action on above as appropriate.
• Monitor staff performance in accordance with position job description and compliance with all policies and procedures.
• Complete staff performance appraisals.
• Review monthly all client files for organization and content.
• Conduct and facilitate staff training using in-service and outside agency resources. Oversee orientation and training of new staff.
• Prepare meeting agenda and participate in staff meetings.
• Prioritize staff work efforts and assign or delegate additional duties as required.
• Schedule and supervise weekend program monitoring including weekly preparation and follow-up.
• Supervise the completion of urine collections, telephone spot checks and employment and home site visits of clients to verify and document client movement and record information, where required.
• Monitor program operation for compliance with Agency policy and procedure, applicable Standards and relevant contractual policy.
• Participate in on-call Agency Duty-Officer rotation as assigned.
• Formulate program goals and objectives and establish program priorities.
• Participate in all client admissions, orientation and terminations.
• Supervise maintenance of all client-related information and logs.
• Perform all duties of Program Director during periods of her/his absence, as applicable.
• Approve and coordinate client referrals and intakes from respective contracting agencies.
• Identify, coordinate, and monitor existing and new outside agency resources for program and agency use.
• Develop contacts with outside agencies and individuals which may foster agency and program growth.
• Participate in community civic groups or Advisory Boards/committees, Board of Directors' committee meetings, training sessions, and community presentations/speaking engagements as assigned by the Executive Director.
• Maintain a working knowledge of and abide by the Agency’s programs, policies, and procedures.

Qualifications

• A Bachelor’s Degree and three years’ experience in the social service or criminal justice field. Education may be substituted with relevant experience on a one year for one year basis.
• One year experience in management and supervision of staff required.
• Excellent oral, written and interpersonal skills desired.
• Experience with Microsoft Office.