ASSISTANT PRODUCTION MANAGER

Duties And Responsibilities

• Support the Production Manager in overseeing laundry operations across all departments (receiving, sorting, washing, folding, and distribution)
• Support team leads and resolve workflow or personnel issues promptly
• Ensure compliance with housekeeping, quality control, safety, and sanitation standards
• Monitor and report on labor, productivity (PPOH), and cost metrics
• Aid in preparing reports: daily KPIs, labor reports, operating logs, and customer feedback
• Cook with Engineering to maintain and troubleshoot production equipment
• Train, coach, and support staff on production methods and safety procedures
• Aid in hiring, training, reviews, and disciplinary processes
• Support emergency responses and customer issues as needed
• Promote employee engagement, retention, and team development
• Aid in maintaining OSHA compliance and regulatory training
• Maintain expected PPOH (e.g., 130+)
• Support continuous improvement initiatives and implement process improvement initiatives using Lean or Six Sigma tools
• Build a high-performing, safety-conscious, and accountable team environment

Qualifications

• Bachelor’s degree in business, Operations, Logistics, or related field (or equivalent experience)
• 5+ years of supervisory experience, preferably in laundry, manufacturing, logistics, commercial, warehouse or distribution operations
• Strong understanding of production metrics (e.g. PPOH), cost control, and workflow optimization
• Experience in high-volume, time-sensitive environments (e.g. logistics, 3PL, commercial laundry, or manufacturing)
• Working knowledge of laundry equipment and washroom chemistry is a plus
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Bilingual English/Spanish preferred
• Strong organizational and multitasking skills
• Strong interpersonal and communication skills; team-builder with a hands-on leadership style
• Knowledge of OSHA and safety standards
• Familiarity with Lean Manufacturing, Six Sigma, or other process improvement methodologies
• Working knowledge of warehouse management systems (WMS) or production tracking tools
• Experience working with industrial laundry or high-volume production equipment