Assistant Portfolio Manager

Job Purpose

This position partners with and supports up to two Portfolio Managers in the day-to-day management of commercial loan portfolios, with a strong emphasis on timely financial information collection, borrower interaction, proactive portfolio oversight and compliance with internal loan policies and procedures as well as regulatory expectations.

Role Duties

• Serve as a primary point of contact for borrowers regarding contractual or defined financial reporting requirement, including financial statements, tax returns, borrowing base certificates and other pertinent financial information, as requested.
• Deliver prompt, proactive and high-quality support to Portfolio Managers, Relationship Managers and Credit Officers to ensure efficient operations and client service.
• Build professional rapport and proactively communicate with borrowers while reinforcing contractual reporting expectations, timelines and follow up needs.
• Demonstrate discretion, confidence and clarity in customer-facing conversations; manage sensitive discussions regarding past-due reporting or documentation expectations with professionalism.
• Maintain accurate tracking of financial reporting requirements, due dates, covenant compliance deadlines and exceptions.
• Ensure credit files and documentation are accurate, complete, audit-ready and current with nCino’s DocMan and imaging system.
• Flag potential issues such as late submissions, recurring exceptions or missing documentation for escalation to Portfolio Managers, Relationship Managers and/or Credit Officers.
• Collect, organize and coordinate preliminary analysis of borrower financial information; identify concerns and escalate to the Portfolio Manager as appropriate.
• Support Portfolio Manager with ongoing portfolio monitoring, including covenant compliance tracking and performance trend review.
• Aid in renewals, extensions, waivers and modifications by gathering documentation, initiating processes in the loan origination system (nCino) and coordinating follow up items.
• Track maturing loans, delinquencies, insurance coverage, property tax compliance and ongoing loan conditions; escalate issues as needed.
• Participate in borrower and internal meetings alongside Portfolio Managers to build confidence in relationship management, customer-facing communication experience and issue resolution.
• Serve as operational backup to assigned Portfolio Managers, maintaining continuity of workflow during absences or peak periods.
• Develop proficiency and gain increasing exposure in portfolio strategy, decision making, client communication and transaction execution.
• Demonstrated growth in independent portfolio coordination responsibilities and readiness to assume increase Portfolio Manager responsibilities.
• Aid with audits, loan reviews and examiner requests.
• Maintain compliance with bank policies, procedures and regulatory requirements.

Education, Job Skills and Qualifications

• Associate’s degree or equivalent work experience with a specialization in accounting, finance or business operations.
• Bachelor’s degree preferred.
• 3+ years’ experience in commercial portfolio monitoring or commercial lending related position preferred.
• Strong organizational and time-management skills with the ability to manage high volumes of deadlines.
• High attention to detail and strong documentation discipline.
• Ability to review financial statements and tax returns.
• Strong verbal and written communication skills.
• Strong interpersonal skills.
• Proven ability to exercise discretion and sound judgement.
• Proven ability to effectively communicate viewpoint and make independent decisions.
• Proficient with Microsoft suite of products and commercial loan origination software platforms.
• NCino experience a plus.

Basic Qualifications

• Associate’s degree or equivalent work experience with a specialization in accounting, finance or business operations.
• Bachelor’s degree preferred.
• Travel may be required throughout Peoples Bank footprint of offices; Must have valid driver’s license.