Assistant, People and Office Operations

Responsibilities

• Manage the day-to-day operations of TicketManager offices, ensuring a professional, organized, clean, and welcoming environment.
• Oversee office supplies, kitchen stock, and common area upkeep across all offices, managing inventories and coordinating with building management, vendors, and service providers (e.g., janitorial, IT, maintenance) to ensure smooth operations.
• Cater and food service for weekly team meals, executive lunches, and onsite meetings.
• Provide administrative support for Finance, including handling mail, invoices, check deposits, and tracking office budgets.
• Day-to-day administrative support to senior leaders, including calendar management, meeting coordination, and scheduling across internal and external stakeholders.
• Auxiliary logistical coordination such as travel arrangements, reservations, and occasional ad hoc tasks or errands to support business priorities.
• Support People Operations initiatives by assisting with employee engagement activities, internal events, and recognition programs (e.g., birthdays, work anniversaries).
• Auxiliary internal communications and coordination of cross-functional updates and initiatives.
• Prepare and maintain meeting spaces, greeting and hosting clients and guests.
• Maintain office equipment, supplies, and facilities to ensure smooth day-to-day operations.
• Keep shared files, photos, and records organized and up to date across digital and physical systems.
• Collaborate with cross-office teams to align office management standards and ensure consistent support nationwide.

Qualifications

• Bachelor’s degree required.
• 0–2+ years of administrative, office coordination, or executive assistance experience.
• Strong interpersonal skills; comfortable engaging with staff, executives, vendors, and external partners.
• Highly organized and detail-oriented, with the ability to manage multiple projects and deadlines.
• Self-motivated and resourceful, thriving in a fast-paced, entrepreneurial environment.
• High level of personal integrity, professionalism, and discretion in handling sensitive or confidential information.
• Strong written and verbal communication skills.
• Demonstrated ability to take ownership, solve problems proactively, and maintain a positive, team-oriented attitude.
• Technical skills: proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook); familiarity with tools such as Slack, Microsoft Teams, Confluence, Canva, or Adobe Suite is a plus.