Assistant, Office / Exchanged / EOY (26-27 SY)

General Definition of Work

The office assistant, under close supervision, performs basic clerical work with minimal decision-making discretion providing support work in the front office of a department or school. Employee performs administrative support work to carry out Board of Education policies and procedures under the direction of the assigned administrator.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To be considered for this position, applicants must meet the following qualifications:

• High School diploma or equivalent required
• Equivalent combination of education and experience

Skill, Knowledge, and Abilities

• Knowledge of principles and practices of public schools
• Knowledge of required records preparation and maintenance
• Knowledge of county and school board policies, procedures, and standards regarding school systems
• Ability to maintain professional and emotional control under stress
• Ability to reflect appropriate response to situations, while maintaining a professional and personal demeanor
• Ability to learn and use specialized tools, equipment or software related to business needs
• Ability to implement local, state, and federal rules, guidelines, and procedures into daily business operations
• Ability to communicate effectively
• Ability to reason, make judgments, and maintain effective working relationships
• Ability to employ positive communication skills in all settings/mediums
• Ability to problem-solve utilizing sound judgment
• Ability to maintain confidentiality regarding school system business
• Ability to take initiative, work independently, and exercise sound judgement
• Demonstrated ability to work effectively in a deadline-driven, rapidly changing team environment

Salary/Status

Pay Grade NC 06/Full-time, 9 months

Reports To

Assigned Administrator

Place of Work

The normal place of work is on the premises used by Charlotte-Mecklenburg Schools. Charlotte- Mecklenburg Schools reserves the right to require you to work at such other place(s) as it may reasonably require from time to time.

Essential Functions

• Adhere to all state, federal, and local laws, policies, and procedures
• Respond to general inquiries and route calls to the appropriate party for prompt and efficient resolution with confidentiality and a high level of professionalism
• Support stakeholders in person, via phone, and email
• Participate in and conduct school tours as appropriate
• Open, sort, and distribute incoming mail
• Perform data entry, make copies, and organize files/paperwork
• Create an inclusive environment with positive communication/public relations
• Perform related work as assigned or required

Special Requirements

• Possess and maintain a valid Driver's License or ability to provide own transportation
• Travel to school district buildings and professional meetings