Assistant Nurse Operations Manager - PCU Full Time

Orlando Health Melbourne Hospital is a comprehensive medical and surgical acute-care facility serving Brevard County’s Space Coast since 2002. Located in Melbourne, the 119-bed hospital features all private rooms and is designed for patient comfort and a positive experience. Our dedicated team delivers high-quality, compassionate care across specialties including cardiovascular care, digestive health, emergency care, orthopedics, and surgical services. The hospital is fully accredited by The Joint Commission and holds the Gold Seal of Approval® for its commitment to safety and quality. It is also the first hospital in Brevard County to receive spine surgery certification and participates in the American College of Cardiology CathPCI Registry® for improved cardiac care.

Why Orlando Health?

• Competitive pay with evening, night, and weekend shift differentials for qualifying positions
• All-inclusive benefits starting on day one, including:
  • Student loan repayment and tuition reimbursement
  • Free college education programs
  • Retirement savings plans
  • Paid paternity leave and fertility benefits
  • Backup elder and childcare, pet insurance
  • Paid time off and holidays
• Recognized as one of the “Top Places to Work in Healthcare” by Becker’s Healthcare
• Commitment to diversity, inclusion, and equal opportunity for veterans and individuals with disabilities

Responsibilities

• Shared 24/7 accountability with the Nursing Operations Manager for unit/department management, including nursing practice and administrative oversight
• Participates in recruitment and selection of new team members through interviews, peer selection, and candidate evaluation
• Coordinates with the Unit/Department Nursing Operations Manager and Human Resources on corrective action, progressive discipline, and career advancement
• Investigates event reports and provides feedback to the Nursing Operations Manager and team members
• Oversees unit scheduling to ensure appropriate staffing levels for patient care
• Maintains oversight of patient flow and intervenes to achieve expected outcomes
• Performs Nurse Leader rounds to identify variances from best practices and regulatory standards; participates in process/quality improvement initiatives
• Ensures a positive customer experience and provides service recovery to patients and families as needed
• Interfaces with patients and families to provide instruction, promote participation in care, and coordinate nursing activities
• Leads or participates in staff meetings, GEMBA boards, or huddles; demonstrates ownership of unit outcomes
• Performs direct patient care activities as required to meet operational needs
• Demonstrates excellent interpersonal skills and ability to work in a team environment
• Respects patient and staff privacy, ensuring confidentiality of sensitive information
• Ensures incident reports are completed appropriately and follows up on event reports
• Maintains regular, punctual attendance consistent with Orlando Health policies and federal/state/local standards
• Maintains compliance with all Orlando Health policies and procedures

Leadership

• Communicates ideas clearly and effectively in verbal and written formats to team members and groups
• Advocates for nursing staff to represent patient, family, and staff concerns
• Implements strategies to promote education, health, and safety
• Fosters diversity, equity, and inclusion within the team
• Demonstrates collaborative and collegial relationship skills; engages staff in decision-making and conflict resolution
• Role models professional behaviors and mentors team members and colleagues
• Promotes a safe working environment and coordinates follow-up related to workplace violence (WPV) occurrences

Human Resource Management

• Manages human resources functions, including recruitment, selection, retention, supervision, coaching, and productivity
• Assists with clinical evaluations of team members, completes performance evaluations, and conducts timely assessments
• Ensures compliance with certifications, licenses, and required education for team members
• Influences team members to enhance their abilities and promote professional development

Clinical Practice Knowledge

• Supports the Professional Practice Model values of clinical excellence and caring practice
• Demonstrates superior clinical and critical thinking skills for the assigned unit/department

Performance/Quality Improvement

• Monitors compliance and outcomes to identify issues and trends; leads process/quality improvement initiatives
• Ensures practice changes are evidence-based, promote high-quality nursing practice, and align with research, organizational, and national standards

Financial Management

• Manages time and resources efficiently to maximize unit/department productivity
• Promotes cost-effective management of equipment and supplies

Personal and Professional Accountability

• Participates in activities that promote personal and professional growth and development
• Maintains active membership in a professional organization
• Upholds ethical standards of practice

Qualifications

• Bachelor in Nursing Degree (BSN) Required
• Bachelor in Nursing (BSN) with a graduate degree in Business or a health-related field Preferred
• Master’s in Nursing (MSN) or Doctor of Nursing Practice (DNP) Preferred
• 2 years of experience as a Registered Nurse in an acute care setting Required
• Current licensure as a Registered Nurse in the State of Florida or Nurse Licensure Compact (NLC) Required
• Current Basic Life Support (BLS) certification Required
• One or more of the following certifications may be required based on assigned patient population:
  • Advanced Cardiovascular Life Support (ACLS)
  • Pediatric Advanced Life Support (PALS)
  • Neonatal Resuscitation Program (NRP)
  • Trauma Nurse Core Course (TNCC)