Assistant Nurse Manager - GI & Inflammatory Bowel Disease Clinics

Key Responsibilities

• Implements area specific quality planned linked to the organization's goals.
• Develops, manages and evaluates area based on work team performance.
• Manages projects/on-going work activities (timelines, work plans, deliverables) and maintains alignment with strategic plan and vision.
• Acts as clinical leader and facilitates education for staff on clinical standards; routinely provides guidance/coaching to subordinates/peers within clinical specialty(ies).
• Ensures that clinical assignments are based on patient care needs and demonstrated staff competencies.

Technical Capabilities

• Operations Planning (Novice): Demonstrates ability to realistically anticipate resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work within areas of direct responsibility.
• Achieves results within budget. Competently handles multiple assignments simultaneously. Reshapes project during life-cycle evolution, if needed. Demonstrates ability to break down work into manageable and measurable units. Accepts changes to assignments with minimal disruption and loss of productivity. Uses available time efficiently. Follows up to assure problems and issues are resolved.

People Management

• Conducts performance reviews. Effectively delegates tasks to others. Coaches subordinates on technical and interpersonal topics, as well as professional development. Demonstrates team building techniques and provides leadership through personal example of good work habits, open communication and effective people relationships. Involves subordinates in decisions which affect them.
• Demonstrates self-reliance and resourcefulness as an example to others.

Business Results

• Implements appropriate measures for attaining business results and tracks progress in meeting goals and objectives. Demonstrates the ability to deliver products and services on time, within budget, and in accordance with organizational standards and goals. Continuously demonstrates a strong focus on quality. Responds effectively to customer or client needs. Recognizes incipient problems and communicates them to management.

Quality Management

• Has provided continuous analysis and evaluation of assignment work processes, constantly striving for improvement in the way tasks and activities are accomplished by questioning their value to the process and contributing creative solutions. Has participated in the process of establishing, communicating and monitoring standards for quality and excellence. Demonstrates the ability to actually work on and improve a current business process, product or service.

Compliance

• Can explain and apply basic statutory instructions in normal situations on the job. Understands the principles upon which the rules and regulations are based. Appropriately escalates problems relating to rules and regulations in timely and effective manner.

Leadership

• Sets the example in challenging and difficult situations. Can demonstrate different leadership styles, such as supportive and authoritative, as individuals and situations require it. Communicates team and unit goals clearly and effectively. Is receptive to ideas and suggestions from team members. Shows leadership and initiative in situations where supervision is not present or required.