Assistant Nurse Manager

About the role

The Assistant Patient Care Manager is responsible for assisting the Patient Care Manager with clinical management and administrative coordination of a designated patient care unit(s) or service(s). The position supports the Patient Care Manager in promoting the achievement of the unit(s)' goals and objectives. This position works in a supportive manner as a resource for the patient care unit(s) and as a representative for the Patient Care Manager.

Responsibilities

• Aids in the performance of the operational aspects of a designated unit(s) while providing mentoring and leadership support to the unit(s) staff;
• Supervises the provision of quality, therapeutic and cost-effective patient care in accordance with standards of practice, hospital protocols, policies and procedures, and desired patient outcomes;
• Aids the Patient Care Manager in administrative/management functions and assumes the duties and responsibilities of the Patient Care Manager as delegated and/or in the case of absence;
• Captures and coordinates the unit(s) patient care operations for an assigned shift, acting on behalf of the Patient Care Manager;
• Facilitates orientation, training and ongoing staff development; assists in coaching, developing and corrective action of personnel as appropriate; participates in ongoing and annual evaluation of employee performance. Facilitates the effective delivery of competent, compassionate care by monitoring and evaluating patient care processes and outcomes to facilitate smooth workflow and desired outcomes on the patient care unit(s).
• Interprets to staff the application and implementation of the philosophy, objectives, policies, and procedures of the unit(s), department, and organization; communicates expectations nd monitors staff performance.
• Participates in unit goal and program planning, development, and evaluation of programs and special projects as assigned; participates in and supports continuous quality, process, and performance improvement and risk management programs at the unit(s) level.
• Provides competent and compassionate patient care (appropriate to age and condition of the patient), serving as a role model and mentor; and assists with unit workload.
• Serves as a liaison to the Patient Care Manager.

Requirements

Two (2) years of progressively responsible and directly related work experience.

Qualifications

• Bachelor’s Degree in Nursing from an accredited college or university;

Skills

Ability to contribute to health care policy formulation when working in partnership with a multidisciplinary team of health care providers;

Ability to delegate responsibly to others, activities according to ability, level of preparation, the standards of practice and regulatory guidelines;

Ability to develop programs and lead process improvement projects;

Ability to establish the strategic direction and business plans for a functional group;

Ability to initiate and implement change conducive to the improvement of the quality and safety of patient care delivery;

Ability to provide leadership, influence others to meet patient needs and achieve shared goals, to effectively prioritize system resources to provide quality and valued patient care, promote cooperative behaviors, act as a role model, resource and mentor;

Ability to supervise, coach, mentor, train, and evaluate work results;

Ability to use information and keep abreast of developments in technology to communicate, manage knowledge, mitigate error, and support decision-making in patient care;

Knowledge of current theories, principles, practices, standards, emerging technologies, techniques and approaches in the nursing profession, and the health care system, and the responsibility and accountability for the outcome of practice;

Knowledge of laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care in the area of assignment;

Knowledge of principles and practices of organization, administration, fiscal and personnel management essential to the practice of nursing in the larger context of health care;

Knowledge of principles, practices and current trends in health care and hospital system organization and administration sufficient to provide clinical management, leadership, coordination, and operational direction for assigned areas of responsibility;

Licenses and Certifications:

• RN - Registered Nurse - State Licensure And/Or Compact State Licensure;