Assistant Network Administrator

About the role

The Assistant Network Administrator will assist with providing administration, maintenance and monitoring of Columbia State’s network across four campuses. Responsibilities include supporting Cisco and Meraki based routers, switches, wireless, voice and network security systems; participating in network design and upgrade projects; troubleshooting and ensuring smooth and secure operations.

Responsibilities

• Supports Cisco and Meraki based routers, switches, wireless, voice and network security systems.
• Participates in network design and upgrade projects.
• Troubleshoots and ensures smooth and secure operations.
• Aids in the development and maintenance of network related documentation.
• Configures and maintains VLANs, routing protocols, VPN connections and coordinates telecom infrastructure.
• Provides technical support to end-users and assists with the maintenance of network servers.
• Maintains network performance and bandwidth utilization, resolves issues and outages.
• Maintains campus cybersecurity controls and implements best practices, policies, and guidelines.
• Supports the development and maintenance of disaster recovery and business continuity plans.
• Supports development, oversight of programs and services that result in enrollment, progression, retention and graduation growth for the service area.

Qualifications

• Associates degree in Information Technology, Computer Science, Network Administration or related field – AND – minimum of 3 years experience in Network Management OR Technical Certificate in Computer Information Technology – AND – minimum of 5 years experience in network management.
• In addition to the above requirements, industry certification (such as CCNA, CCNP, CompTIA Network +) is required.
• Strong knowledge of Windows Server OS, Linux, Internet protocols, Cisco Catalyst switching platforms, Cisco wireless controllers, TCP/IP, DHCP, DNS, VLANs and network configurations and maintenance.
• Excellent analytic and troubleshooting skills to troubleshoot and configure old and new devices and applications.
• Experience with cloud-based services such as Microsoft 365.
• Communicates clearly and effectively in written and spoken English.
• Knowledge of troubleshooting and remote access tools such as Ping, Traceroute, nslookup, PuTTY, RDP, Wireshark, Auvik, cable testers, Wyebot, and packet capture tools.
• Experience with a drawing application such as Autocad or Visio.

Benefits

Columbia State Community College offers a comprehensive benefits package, including but not limited to:

• Vacation and Sick Leave
• 14 paid holidays
• Medical, dental, vision and life insurance
• Retail plans
• Optional 401K and 403B Deferred Compensation Plans
• Educational benefits for the employee and their spouse and dependents

Schedule

This position is based at the Columbia TN Campus.

Contact

For more information about this position, please contact: Executive Director of Human Resources humanresources@columbiastate.edu 1665 Hampshire Pike, Columbia, TN 38401 931-540-2501