Assistant Mortgage Loan Consultant

Responsibilities

• Solicits quality loan applicants through various methods and media.
• Aids MLCs in gathering information related to residential real estate applications.
• Schedules appointments for MLCs or independently, ensuring they fit the bank’s and customer’s needs.
• Informs customers about the institution’s loan programs, underwriting guidelines, and applicable government regulations.
• Prepares and maintains loan applications and manages application documents.
• Prepares Loan Estimates in accordance with regulatory guidelines and bank policy.
• Answers incoming inquiries and resolves them, or consults with the MLC if necessary.
• Maintains and fosters relationships with realtors, attorneys, appraisers, applicants, and Mortgage Processing personnel.
• Attends loan closings on behalf of the MLC.
• Processes final documentation and loan tickets to initiate the booking process.
• Participates in community outreach programs to ensure the bank remains a partner to groups of low to moderate income (LMI) and those in a protected class.
• Maintains exceptional customer service by staying updated on lending programs, policies, procedures, and regulatory requirements.
• Performs other related duties as assigned or directed.

Qualifications

• An Associate's degree or equivalent is preferred.

Skills

• Strong communication skills.
• Ability to work independently and as part of a team.
• Knowledge of residential real estate applications and loan programs.
• Understanding of regulatory guidelines and compliance policies.

Benefits

• Competitive compensation.
• Good benefits package.
• Professional development and advancement opportunities.

Pay

$16.00 per hour

Schedule

Full Time Regular

Overview

At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 230 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CBSI, we offer competitive compensation, good benefits, and professional development and advancement opportunities.

Contact Information

Name : Community Financial System, Inc.
Online : Not specified

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