Assistant Merchant, E-Commerce (On-Site)

About This Role

The Assistant Merchant, E-Commerce supports the online merchandising strategy for assigned product categories and helps drive a stronger customer experience on acehardware.com. You will support category reviews, promotional planning, product content, retailer communication, item onboarding, site findability, web analytics and special projects. This role partners closely with the Senior E-Commerce Merchant, vendors, internal merchandising teams, digital marketing and support partners to improve online sales, content quality and execution. The role is a development opportunity designed to build broad e-commerce merchandising experience and prepare you for expanded category ownership over time.

What You’ll Do

• Support online category and product merchandising from planning through execution
• Improve site findability through search and browse optimization
• Review web performance indicators and user behavior to identify insights and actions
• Manage product recommendations, basket building and trade up opportunities
• Support online only assortment expansion, new item setup and promotional activation
• Coordinate product content with vendors and internal content partners to improve content quality
• Assist with monthly promotional planning, offer setup, pricing details and credit coordination
• Partner with digital marketing to support paid search, affiliate, email, organic search and retargeting efforts
• Support retailer communication, customer service preparation and category related inquiries
• Assist with inventory planning, clearance opportunities and cross functional projects

Who You Are

You are curious about products, e-commerce trends and the customer journey, with a strong eye for improving the online shopping experience. You enjoy using data, collaboration and follow through to turn ideas into action.

Required Skills

• Two or more years of e-commerce, marketing or merchandising experience
• Strong analytical skills with the ability to interpret data and recommend action
• Strong problem solving and decision making skills
• Ability to manage multiple priorities and meet deadlines
• Strong verbal and written communication skills
• Collaborative style with the ability to work across teams and with vendors
• Proficiency in Microsoft Outlook, Word, Excel, Access and PowerPoint
• Creative, flexible and adaptable approach with strong follow through

Preferred Skills

• Experience with site merchandising tools or promotional setup platforms
• Familiarity with digital marketing channels and online customer behavior analysis

Work Authorization

This position is not eligible for employment visa sponsorship now or in the future.

Pay

$76,000 - $95,500 per year

Benefits

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Incentive opportunities, based on role/grade level (company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)
• Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation
• Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
• 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
• Company Car, phone and fuel card are provided for field-based positions
• Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
• Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
• We know the work environment matters. That’s why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
• We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!
• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
• Birth/Adoption bonding paid time off
• Adoption cost reimbursement
• Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
• Identity theft protection

Benefits are provided in compliance with applicable policies.

This response is AI-generated, for reference only.