Assistant Market Manager

About the role

The Assistant Market Manager, under the direction of the Market Manager or 1st VP Retail Banking, leads a team of branch employees both directly and indirectly. The role focuses on promoting customer service and branch success, ensuring compliance with policies and procedures, and assisting colleagues in achieving their developmental goals.

Responsibilities

• Promotes overall ownership and accountability for improving customer service and branch success.
• Ensures compliance with policies and procedures.
• Shows accountability by taking ownership of the business and making customer-focused decisions when needed.
• Affords support to colleagues in achieving their developmental goals and career aspirations.
• Focuses on additional areas as needed per Branch.

Requirements

• 2 or more years of sales management experience in Retail or Branch Banking environment.
• High School degree or equivalent required.
• Proven ability to coach and develop to drive sales results and operational excellence in a branch environment.

Preferred Skills

• Drive an exceptional customer experience.
• Strong organizational skills including the ability to manage multiple responsibilities, prioritize, and delegate while delivering results.
• Strong written and verbal communication skills.
• Strong interpersonal skills including the ability to build customer base by approaching and establishing dialogue with customers.
• Maintain an active role through partnerships with community and civic organizations.
• Ability to work all branch operating hours, as needed, including weekends.
• Ability to travel, as needed, to required trainings and/or other branch locations.

Benefits

Ixonia Bank offers competitive benefits and wages along with a pleasant, friendly work environment.

Pay

Competitive compensation based on experience and qualifications.

Schedule

Flexible schedule to accommodate branch operations, including weekends.

Skills

Strong leadership, coaching, and customer service skills.

Qualifications

High School degree or equivalent required. 2 or more years of sales management experience in Retail or Branch Banking environment. Proven ability to coach and develop to drive sales results and operational excellence in a branch environment.

Benefits

Competitive benefits package including health insurance, retirement plans, and paid time off.

Contact Information

To apply, please follow the link on this page. Ixonia Bank is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.