Assistant Manager - Tysons Corner, Hollister

About the role

The Assistant Manager role at Abercrombie & Fitch Co. is a multifaceted position that combines business strategy, operations, creativity, and people management. This role is designed to drive sales results by analyzing the business and providing top-tier customer service. It involves overseeing daily store operations, including opening and closing routines, and enhancing efficiency in all store processes. Assistant Managers leverage their creative expertise through floorset updates, styling recommendations, and product knowledge. They are also responsible for talent leadership, including recruiting, training, engagement, and development.

Responsibilities

• Perform Opening and Closing Routines
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations
• Conduct staffing and scheduling operations and payroll management
• Train and develop the non-management staff
• Demonstrate product knowledge and brand awareness, while driving sales
• Build and maintain visual displays
• Analyze reporting to inform decision making
• Protect store assets & perform inventory control
• Operate Register/Point of Sale systems
• Fulfill OMNI Channel Orders
• Represent the Brand and Exemplify Company Culture and Values

Requirements

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role
• Maintain a strong customer focus
• Knowledge of current fashion trends
• Drive to achieve results and exhibit a strong work ethic
• Possess strong communication and interpersonal skills
• Team building and ability to coach others
• Take initiative and demonstrate confidence
• Balance multiple tasks while being detail-oriented
• Engage in applied learning and proactive thinking
• Show up in a fast-paced and challenging environment

Qualifications

• Ability to show up in a fast-paced and challenging environment

Skills

• Strategic thinking
• Customer service excellence
• Product knowledge
• Team leadership
• Time management
• Financial analysis
• Inventory management
• Customer relationship management

Benefits

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year
• Merchandise Discount
• Medical, Dental and Vision Insurance
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development Opportunities
• Career Advancement

Pay

Compensation is commensurate with experience.

Schedule

Hours are typically 9 AM to 7 PM, Monday through Saturday.