Assistant Manager, Supply Chain

Responsibilities

• Support and oversee daily Supply Chain operations, including order flow management, backlog monitoring, vendor coordination, and workflow optimization
• Collaborate across multiple internal departments (e.g., Operations, QC, Customer Service, Fulfillment) and external partners to ensure seamless execution and prevent disruptions
• Monitor operational performance metrics, track volume trends, and maintain structured reporting to support informed decision-making
• Build and maintain tracking tools, dashboards, and reporting mechanisms using advanced Excel functions
• Balance workload across teams to maintain productivity, efficiency, and service-level expectations
• Provide leadership presence on the floor when needed, proactively addressing bottlenecks and supporting issue resolution
• Lead team meetings, operational check-ins, and cross-functional updates with clarity and professionalism
• Support onboarding and training initiatives to ensure team members understand expectations, tools, and workflows
• Provide constructive feedback and coaching to promote accountability and continuous development
• Identify operational inefficiencies and implement structured process improvements to strengthen execution and visibility

Requirements

• 3-5+ years of experience in Supply Chain, Operations, Fulfillment, or related operational environments
• 1-2+ years of leadership or supervisory experience preferred
• Demonstrated experience managing high-volume workflows with measurable performance impact
• Proven ability to analyze operational data and translate insights into actionable improvements
• Experience working in fast-paced environments with shifting priorities

Skills and Abilities

• Advanced proficiency in Microsoft Excel (Pivot Tables, XLOOKUP/VLOOKUP, reporting, dashboards)
• Strong analytical and critical-thinking abilities with structured problem-solving approaches
• Operational discipline and attention to detail
• Leadership presence with the ability to influence and guide team members
• Effective written and verbal communication across all levels of the organization
• Ability to manage multiple priorities while maintaining accuracy and accountability
• Collaborative mindset with strong cross-functional coordination capabilities
• Proactive ownership mentality and high level of initiative