Assistant Manager - Silver Spring Square

About the role

Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
Recruit, hire and develop highly productive Brand Associate and Expert teams.
Own assigned area of responsibility.
Implement action plans to maximize efficiencies and productivity.
Perform Service Leader duties.
Ensure consistent execution of standard operating procedures.
Represent the brand and understand the competition and retail landscape.
Promote community involvement.
Leverage omni-channel to deliver a frictionless customer experience.
Ensure all compliance standards are met.

Responsibilities

• Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
• Recruit, hire and develop highly productive Brand Associate and Expert teams.
• Own assigned area of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competition and retail landscape.
• Promote community involvement.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Requirements

• A current or former retail employee with 1-3 years of retail management experience.
• A high school graduate or equivalent.
• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• Passionate about retail and thrive in a fast-paced environment.
• Driven by metrics to deliver results to meet business goals.
• Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.

Qualifications

• Able to utilize retail technology.
• Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
• Able to travel as required.

Skills

• Effective communication skills.
• Customer service orientation.
• Leadership and coaching abilities.
• Ability to manage multiple tasks and priorities.

Benefits

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.
• Employee stock purchase plan.
• Medical, dental, vision and life insurance.

Pay

Details about pay are not specified in this posting.

Schedule

Details about the schedule are not specified in this posting.