Assistant Manager - Sikeston, MO

We are a service and retreading market leader with over 200 Commercial Tire Centers and Truck Care Centers located across the United States. Our mission statement is "SERVICE EXCELLENCE – ALWAYS". We have the unique ability to service the largest nationwide commercial fleets while also providing friendly hometown service to regional and local fleets.

About the role

As the Assistant Manager you will partner with the Center Manager to effectively run the center. This includes working to maximize sales and minimize costs toward AOP goals, motivating associates to achieve a high standard of customer service to grow sales and profitability, assisting with the resolution of complaints, staffing, customer service, and safety, assuming the lead role when the manager is out, and engaging in career training and development efforts. You will also be responsible for developing, merchandising, billing, creating invoices, controlling assets, and promotion of products and services.

Responsibilities

• Assist the Center Manager in the management of the location.
• Direct the activities of the store in the absence of the center manager, including managing associates to attain sales results and achieve profit objectives by increasing sales and market share.
• Assist the Center Manager with hiring, training, and managing associates.
• Assist the sales and service departments.
• Operate the center in the absence of the center manager, ensuring compliance with company standards in operating procedures, policies, and protection of assets including inventory, accounts receivable, trucks, and equipment.
• Enforce company policies and procedures.
• Provide "Service Excellence, Always" to meet the sales and service goals of the location and needs of the customer.
• Communicate specific work assignments and responsibilities to associates.
• Assist the Center Manager in ensuring proper staffing levels with qualified personnel.
• Assist with managing safety, health, and environmental issues.
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting (including commercial tires and wheels), standing, bending, and squatting.

Requirements

• Ability to relocate based on the needs of the business and personal development for the role.
• One year of previous management experience.
• Must have a valid driver's license.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.

Qualifications

• High School Diploma or GED (preferred).
• Associate Degree in a related field (preferred).
• Strong oral and written communication ability.
• Commitment to follow all safety procedures and work in a safe manner.
• Ability to work in a results-oriented, fast-paced environment as part of a team.
• Must be a self-starter and willing to take initiative, able and willing to work without direct supervision, and willing to attend appropriate training sessions.