Assistant Manager - Service Experience - Royal Ridge Center Rack
Demonstrate Ownership
Owns disciplines and process adoption with technology and innovation that enhance the customers' experience.
Assist the Service Experience Manager in coaching an interactive team of specialists who drive education efforts through influence and coaching to ensure the adoption of new behaviors and processes.
Financial Aspects
Aid the Service Experience Manager with financial aspects and budgets to drive efficiencies and continuous improvement within the organization.
Security and Privacy
Protect security and privacy of customer information including education, compliance and disposition of issues.
Service Experience, Cash Room and Communication Procedures
Perform all Service Experience, Cash Room and Communication procedures as applicable.
Qualifications
- A track record of successful results, for example, strong productivity and achievement of goals.
- Strong organizational, delegation and follow-through skills.
- Clear and effective written and verbal communication as well as strong interpersonal skills.
- The ability to prioritize multiple tasks in a fast-paced environment.
- Proficiency in multiple operating systems such as, MS Windows, iOS and Android.
- A high school diploma, or equivalent (preferred).
Pay and Benefits
Pay Range: $16.60 - $27.00 Hourly
Benefits: Medical/Vision, Dental, Retirement, Paid Time Off, Life Insurance and Disability, Merchandise Discount, EAP Resources, Performance-based Incentives/Bonuses.
For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
To learn more about Nordstrom's benefits, visit this link.