Assistant Manager - Service Department

What would you do working in this job?

• Assist with smaller projects and special assignments
• Process and manage service requests- prioritizing tasks and assigning them to techs as needed
• Identify and resolve issues related to service requests and equipment failures
• Able to handle customer inquiries and resolve issues
• Support Service Manager with budget, continuing education and apprentice reviews
• Update work orders, proposal reviews and billings

Requirements

• Bachelor's degree in a related field is preferred
• Two years+ of related experience in the industry is required
• Solid knowledge of HVAC principles, equipment, and repair procedures
• Excellent verbal & written communication skills, organizational skills, and attention to detail
• Ability to create and present ideas, reports, and budgets in various formats
• Ability to work both independently as well as collaboratively
• Excellent time management skills with the ability to assign and delegate tasks
• Proficient with computers, Microsoft Office Suite, Access, internal Rohde programs

Qualifications

• Must have a valid driver’s license
• Must be able to lift up to 50 pounds

Benefits

• Company-paid health insurance
• A generous PTO plan
• 401k with Company match

Pay

Competitive salary based on experience.

Schedule

Full-time position with flexible hours to accommodate the needs of the department.

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