Assistant Manager (Retail Warehouse)

Join Trulieve – Where Passion Meets Purpose If you're interested in being part of one of the nation's fastest-growing industries, Trulieve may be the perfect place for you. We are proud to be recognized on TIME's America's Best Companies 2026 List, an honor awarded to top-performing U.S. organizations based on employee satisfaction, financial strength, and sustainability transparency. Trulieve was one of only two cannabis companies to receive this distinction. If you have passion for helping others and want to make a meaningful impact through your work, this may be the role for you. At Trulieve, we strive to bring our patients the relief they need in products they can trust. Our plants are hand-grown in carefully controlled environments designed to minimize unwanted chemicals and pests, keeping the cultivation process as natural as possible every step of the way. To learn more about Trulieve and our mission, please visit www.trulieve.com Requisition ID: 21590 Remote Work Available: No Job Title: Assistant Manager (Retail Warehouse) Department: Supply Chain and Logistics Reports to: Distribution Manager FLSA Status: Salary, Exempt Location: Tampa, FL Position Summary The Assistant Warehouse Manager is responsible for handling the daily operations of the warehouse. This includes production, inventory control, freight, shipping, and receiving. The AWM must maintain high levels of accuracy in day-to-day operations as well as lead and develop the warehouse team members to provide impeccable customer service. In collaboration with the sales and sales support teams, the AWM will ensure business orders are processed timely. Key Duties And Responsibilities In accordance with company policy and standards: Assist with warehouse operations to ensure quality and timeliness targets are met for shipments and inventory levels remain accuratePick, pack, and ship orders in a timely manner to ensure shipments arrive to our customers on timeReceive incoming shipments daily to ensure accuracy of purchase orders, maintain quality control, and keep inventory properly organizedParticipate in inventory counts as needed to ensure accuracy or inventory levelsRespond to website customers as needed who have a question about the status of their shipmentEffectively communicate with sales time to prioritize and provide updates on time-sensitive shipments as neededWork with manager to interview and hire distribution associatesProvide feedback and leadership to distribution associatesWork directly with other facility leaders to ensure all company policies are followedWork with direct manager on design and implementation of new processes to improve department efficiencyFacilitate and monitor the movement (both physically and electronically) of:All incoming medicated and non-medicated itemsAll outgoing items for both internal distribution and wholesale clientsOngoing communication with inventory supervisor, manufacturing, and sales teams regarding any customer concerns, product concerns, or items requiring follow-up.Use METRC to create packages and conversions needed for saleMaintain compliance on all incoming & outgoing items through METRCCreate and maintain reporting tools as required for distributionCreate manifests for all outgoing products on both internal transfer and wholesale orders with all compliance relevant informationPackaging orders that are coordinated from sales departmentCoordinate with couriers to schedule pickupsCompliance paperwork for orders (manifests, invoices, COA, etc.)Assist in management of local inventory responsibilities, carried out by the inventory supervisorWork with inventory associate to assist on inventory/audit tasks:Issue supplies from warehouse to departments as neededProduction mylars/jars/packaging materialsCultivation minerals and suppliesPPE and facility supplyInform manager of supply needs for orderConduct cycle counts weeklyCycle counts on bulk flower/trimCycle counts on raw materials/packagingCycle counts on finished/packaged goodsOperate a forklift to assist in loading/unloadingOther duties as assigned by manager Skills And Qualifications Bachelor’s degree in relevant course of study is desirableExcellent verbal communications and customer service skillsExperience with Microsoft SuitePossession of, or ability to obtain, forklift certification as required by the state, the union, and/or OSHAWillingness to go above and beyond for our customers and for the teamMust have a flexible schedule and be able to adapt on short notice based on customer needs –long shifts and some weekends may be requiredAbility to successfully handle high-stress situationsAble to work in a team and independentlyAble to work in a fast-moving environmentSelf-driven with strong organizational skills; attention to detailAbility to communicate through various formats including phone and email Additional Minimum Requirements Minimum High School or G.E.D equivalent is requiredMust be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV)Must be legally qualified to work in the USMust successfully complete a comprehensive background screeningMust have reliable transportation Physical Requirements Must be able to push, pull, move, and/or lift a minimum of 50 lbs to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistanceMust be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stooping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasksMust be able to handle organic matter daily, able to wear PPE as appropriate (eye, face, hand, arm, head, foot, body, fall protection), and able to be exposed to hot, cold, wet, humid, or windy conditions while wearing PPE (95 degrees or greater)Must have visual acuity with/without job aids to perform activities such as reading, viewing a computer terminal, visual inspection involving small parts/detailsMust be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise) Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position. Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.